Missing Space

[thatoneguy82]

I updated an iPhone with a lot of information stored, so a backup was made. I noticed there were 2 and they were each 25GB. I decided to delete one, along with other old ones (2) that were 10GB. I did this via iTunes preferences, however, it froze and I had to force quit. I re-opened it and it wasn't there anymore but my SSD's free space didn't change.

I used OmniDisk Sweeper and it says there's only about ~177GB of data on the disk. I have 34GB free of 256GB. Going into recovery and trying to repair the disk is no use since it says it appears okay. Also, I checked in /Library/ApplicationSupport/MobileSync for the backups in case they were still there but they weren't.

Anyone have idea what's going on or what I can do?

 

[GGJstudios]

If you haven't already done so, empty your Trash and restart your Mac. If that doesn't help, try re-indexing your drive:

Spotlight: How to re-index folders or volumes​

If that fails to index, enter the following command in Terminal:

sudo mdutil -i on "/Volumes/your drive name"​

If you're wondering what "Other" category in the Lion/ML storage tab is about, this may help explain:

What is this "Other" in the storage tab? What is eating my space​

For space issues not explained by the above, there are a few things you can try, some of which may or may not apply:

• Begin by restarting your computer as a first step. This sometimes resolves issues.
  
  
• For Time Machine users on notebooks running Lion or later, space may be consumed by Time Machine local snapshots, which can be disabled.
  
  OS X: About Time Machine's "local snapshots" on portable Macs​
  
  
• Check to see if some of the space is being used by your sleepimage file.
  
  
• Check the System Memory tab in Activity Monitor to check page outs and swap used. If swap used is significant, restart your computer and track that value under your normal workload. If you have significant page outs under normal use, you could benefit from more RAM.
  
  
• Search with Finder to see if the space is being consumed by a very large file or several large files. Adjust the 50GB in the illustration to whatever size you deem appropriate.
  
  
• Use OmniDiskSweeper, JDisk Report, Disk Inventory X, DaisyDisk or GrandPerspective to see how space is being used on your drive. Some of these apps may show more detail than others, so try several.
  
  
• Check your drive with Disk Utility: Using Disk Utility to verify or repair disks
  
  
• Try re-indexing your drive: Spotlight: How to re-index folders or volumes

Here are a few resolutions found by others with the same question:

• Encrypted drive
• Time Machine backup files and needed disk repair
• App filling log file
• App or file was 89GB
• Drive needed to be re-indexed
• Time Machine backup file
• Large app cache file
• Garageband files and video podcasts
• Oversized email being duplicated
• Another email issue

Freeing up space in Mac OS X

How OS X and iOS report storage capacity

 

[thatoneguy82]

Thanks for that. I disabled the local time machine backups since I have a Time Capsule. It freed up about 40GB. However, my other is 130GB!!! I checked Terminal and there's a directory(?) at the end titled with just a "." and it is 130GB in size. Is this where all those files that went? Is the "other" suppose to be that huge.

I've already shown all hidden files, but I don't see anything that matches that size. Omni Disk Sweeper also doesn't see it.

I've included some screen shots to help. And, actually, now that I see it, my other drive has a large "other" as well. Hmm, there's nothing but media files on there. No system files or backups, etc.

If you haven't already done so, empty your Trash and restart your Mac. If that doesn't help, try re-indexing your drive:

Spotlight: How to re-index folders or volumes​

If that fails to index, enter the following command in Terminal:

sudo mdutil -i on "/Volumes/your drive name"​

If you're wondering what "Other" category in the Lion/ML storage tab is about, this may help explain:

What is this "Other" in the storage tab? What is eating my space​

For space issues not explained by the above, there are a few things you can try, some of which may or may not apply:

• Begin by restarting your computer as a first step. This sometimes resolves issues.
  
  
• For Time Machine users on notebooks running Lion or later, space may be consumed by Time Machine local snapshots, which can be disabled.
  
  OS X: About Time Machine's "local snapshots" on portable Macs​
  
  
• Check to see if some of the space is being used by your sleepimage file.
  
  
• Check the System Memory tab in Activity Monitor to check page outs and swap used. If swap used is significant, restart your computer and track that value under your normal workload. If you have significant page outs under normal use, you could benefit from more RAM.
  
  
• Search with Finder to see if the space is being consumed by a very large file or several large files. Adjust the 50GB in the illustration to whatever size you deem appropriate.
  
  
• Use OmniDiskSweeper, JDisk Report, Disk Inventory X, DaisyDisk or GrandPerspective to see how space is being used on your drive. Some of these apps may show more detail than others, so try several.
  
  
• Check your drive with Disk Utility: Using Disk Utility to verify or repair disks
  
  
• Try re-indexing your drive: Spotlight: How to re-index folders or volumes

Here are a few resolutions found by others with the same question:

• Encrypted drive
• Time Machine backup files and needed disk repair
• App filling log file
• App or file was 89GB
• Drive needed to be re-indexed
• Time Machine backup file
• Large app cache file
• Garageband files and video podcasts
• Oversized email being duplicated
• Another email issue

Freeing up space in Mac OS X

How OS X and iOS report storage capacity

 

[Kasalic]

Thanks for that. I disabled the local time machine backups since I have a Time Capsule. It freed up about 40GB. However, my other is 130GB!!! I checked Terminal and there's a directory(?) at the end titled with just a "." and it is 130GB in size. Is this where all those files that went? Is the "other" suppose to be that huge.

I've already shown all hidden files, but I don't see anything that matches that size. Omni Disk Sweeper also doesn't see it.

I've included some screen shots to help. And, actually, now that I see it, my other drive has a large "other" as well. Hmm, there's nothing but media files on there. No system files or backups, etc.

Image Image Image

The last line of the du command read out is a summary of the total space, if you add up the individual directories it comes to 130GB.

I had a client with a similar issue, and it turned out that during the crash about 51GB of data was put into the root users trash. I found this out by doing a sudo du command on the root of the drive and then drilling down into the various directories until I found the root user folder had over 51GB of data in it.

 

[thatoneguy82]

The last line of the du command read out is a summary of the total space, if you add up the individual directories it comes to 130GB.

I had a client with a similar issue, and it turned out that during the crash about 51GB of data was put into the root users trash. I found this out by doing a sudo du command on the root of the drive and then drilling down into the various directories until I found the root user folder had over 51GB of data in it.

Can you let me know how you did that? My trash is empty, it's been empty this whole time. Also, as you can see in the SS, the hidden folder of the trash shows its empty. How do I go/see this other trash?