Missing Videos

Discussion in 'iPhone Tips, Help and Troubleshooting' started by socceteer, Aug 23, 2016.

  1. socceteer macrumors newbie

    Joined:
    Feb 1, 2008
    #1
    Hi All

    I need some help, my brother past away and I am trying to save his videos from his phone, If I opened the Photo app and I can see 68 videos, but when I connect the phone to the PC I only see 13 on the 100APPLE folder. Can anyone give me some help on how to copy the rest of the videos..! I also tried using a MAC and I was not able to even see the folders.

    The family will greatly appreciate the help.



    Thanks... Mauricio
     
  2. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #2
    iTunes allows you to easily transfer videos from your iPhone to a PC or a Mac. Apple has provided more than one method to transfer videos, with instructions. Go to this link

    Hope this helps.
     

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