Missing Videos

Discussion in 'iPhone Tips, Help and Troubleshooting' started by socceteer, Aug 23, 2016.

  1. socceteer macrumors newbie

    Feb 1, 2008
    Hi All

    I need some help, my brother past away and I am trying to save his videos from his phone, If I opened the Photo app and I can see 68 videos, but when I connect the phone to the PC I only see 13 on the 100APPLE folder. Can anyone give me some help on how to copy the rest of the videos..! I also tried using a MAC and I was not able to even see the folders.

    The family will greatly appreciate the help.

    Thanks... Mauricio
  2. iThingsGurl macrumors 6502a


    Dec 3, 2014
    iTunes allows you to easily transfer videos from your iPhone to a PC or a Mac. Apple has provided more than one method to transfer videos, with instructions. Go to this link

    Hope this helps.

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