Mistake on first bill-should I call Customer Support

Discussion in 'iPhone Accessories' started by leons, May 20, 2009.

  1. leons macrumors 6502

    Apr 22, 2009
    I bought a used 3G....already have a cell phone under contract with Verizon, so only wanted/needed data.

    After studying various forums ordered the Blackberry Data Only SIM from ATT. Works fine (have gotten a few of the "wrong plan" SMSs/emails, but all seems ok).

    When I ordered, the phone rep told me he would waive the $35 "startup" fee. But it showed up on my first bill.

    I'm sure if I call and complain they will remove the $35. But I am afraid if I call and they look up the account, the phone rep will give me the 3rd degree since I am using it on my Iphone (even my online account lists "Iphone" as the current device.

    Should I call and get the credit. Or just "let sleeping dogs lie" and suck it up and pay?
  2. t0mat0 macrumors 603


    Aug 29, 2006
    Guy comes up to you in the street, takes $35 from your wallet, then says truthfully that you can easily get it back if you ask.

    Do you want $35 is the simple q.

Share This Page