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mallbritton

macrumors 6502a
Original poster
Nov 26, 2006
940
254
Anyone else having trouble playing games in the MLB app on Apple TV 4K running tvOS 14.4? I’ve deleted and reinstalled the app multiple times and I get no video, just a black screen with a throbber, on every game I try to play.
 

mallbritton

macrumors 6502a
Original poster
Nov 26, 2006
940
254
I contacted them via Twitter and got a response. They are "looking at my account." Thanks.
 

mallbritton

macrumors 6502a
Original poster
Nov 26, 2006
940
254
If anyone is interested, it turns out there is a bug in the most recent release of the MLB app for tvOS that is causing this behavior. If you set the default audio to the TV speakers the app works fine. Hopefully MLB will fix this bug soon.
 
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rillrill

macrumors 6502a
Jul 27, 2011
773
539
New York
If anyone is interested, it turns out there is a bug in the most recent release of the MLB app for tvOS that is causing this behavior. If you set the default audio to the TV speakers the app works fine. Hopefully MLB will fix this bug soon.
I can confirm this is an annoying bug. Hopefully it is fixed soon.
 
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jwolf6589

macrumors 68040
Dec 15, 2010
3,929
955
Colorado
Anyone else having trouble playing games in the MLB app on Apple TV 4K running tvOS 14.4? I’ve deleted and reinstalled the app multiple times and I get no video, just a black screen with a throbber, on every game I try to play.
I am having this problem.
 

Artakamoose

macrumors member
Dec 4, 2016
46
33
Bay Area
Oh geez. Not this again. There was a longstanding bug last year that did the same. If you had your audio output set to HomePods, the screen would go black. Switching the audio to the TV fixed it. It took them months to fix it.

Don't get me started on the crappy scrolling in the latest tvOS app either. It's broken to the point that I dread having to rewind or fast forward to a part in a game.

There was also a multi-year bug in the iOS app while using CarPlay. The iOS MLB app normally keeps you logged in at all times. So, theoretically you should just be able to pull up the MLB app on your CarPlay equipped car stereo, select a game and feed, and then listen. This is how it works for every other app out there. However, the MLB app required me to open up my phone, unlock it, and reauthenticate first. Needless to say, this isn't the safest activity when you're driving. I filed several bug reports over the last few years and they never fixed it, until this year.
 

jwolf6589

macrumors 68040
Dec 15, 2010
3,929
955
Colorado
Oh geez. Not this again. There was a longstanding bug last year that did the same. If you had your audio output set to HomePods, the screen would go black. Switching the audio to the TV fixed it. It took them months to fix it.

Don't get me started on the crappy scrolling in the latest tvOS app either. It's broken to the point that I dread having to rewind or fast forward to a part in a game.

There was also a multi-year bug in the iOS app while using CarPlay. The iOS MLB app normally keeps you logged in at all times. So, theoretically you should just be able to pull up the MLB app on your CarPlay equipped car stereo, select a game and feed, and then listen. This is how it works for every other app out there. However, the MLB app required me to open up my phone, unlock it, and reauthenticate first. Needless to say, this isn't the safest activity when you're driving. I filed several bug reports over the last few years and they never fixed it, until this year.
Well I cant play any games and get a screen with this error message.

THE CONTENT YOU REQUESTED IS NOT AVAILABLE
Please Try again later: Contact support if this problem persists.


And yes I have emailed support, called them multiple times and such and still no fix. Its like they do not care about their TV OS app.
 

oneMadRssn

macrumors 603
Sep 8, 2011
5,775
13,411
The MLB app is a travesty compared to what it used to be before the refresh ~2 years ago. It used to be fast, simple, and had a way to watch 2 games at once. Now it's convoluted, slow, and lacks any cool features.
 
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jwolf6589

macrumors 68040
Dec 15, 2010
3,929
955
Colorado
The MLB app is a travesty compared to what it used to be before the refresh ~2 years ago. It used to be fast, simple, and had a way to watch 2 games at once. Now it's convoluted, slow, and lacks any cool features.
Well if they don’t fix it to get it working again and continue to ignore my calls and e-mails I will start disputing my MLB charge. My TV is the main place I watch games due to the large screen and not some puny tiny iPhone screen as MLB only cares about!
 

oneMadRssn

macrumors 603
Sep 8, 2011
5,775
13,411
The MLB app on Apple TV is a absolute trash, after removing all the usable features in early 2021 release scarcely any have returned…

This irks me more than anything else. The app used to be so good. Literally, I would show it off to friends as an example of what a great multimedia experience on AppleTV could be. Now it's garbage. What did they gain by taking such a huge step backwards?
 
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jwolf6589

macrumors 68040
Dec 15, 2010
3,929
955
Colorado
This irks me more than anything else. The app used to be so good. Literally, I would show it off to friends as an example of what a great multimedia experience on AppleTV could be. Now it's garbage. What did they gain by taking such a huge step backwards?
It no longer works at the moment.
 

Casey Royals

macrumors member
Sep 25, 2016
73
19
Melbourne, Australia
According to MLB Support, the MLB app on Samsung TVs has an inning picker, I assume like the one that disappeared from Apple TV last year. It appears the app has different features on the various platforms, so there doesn’t appear to be feature parity across the platform. The information about the features available on the different platforms is only for MLB-internal, unfortunatel. Anyone have the MLB app on their Samsung TV who can comment?
 
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jwolf6589

macrumors 68040
Dec 15, 2010
3,929
955
Colorado
According to MLB Support, the MLB app on Samsung TVs has an inning picker, I assume like the one that disappeared from Apple TV last year. It appears the app has different features on the various platforms, so there doesn’t appear to be feature parity across the platform. The information about the features available on the different platforms is only for MLB-internal, unfortunatel. Anyone have the MLB app on their Samsung TV who can comment?
This thread is about the appleTV app.
 

MBAir2010

macrumors 601
May 30, 2018
4,634
4,368
sunny florida
According to MLB Support, the MLB app on Samsung TVs has an inning picker, I assume like the one that disappeared from Apple TV last year. It appears the app has different features on the various platforms, so there doesn’t appear to be feature parity across the platform. The information about the features available on the different platforms is only for MLB-internal, unfortunatel. Anyone have the MLB app on their Samsung TV who can comment?
I tried this on Samsung TV and the app zoomed in and out, then worked flawlessly.
the login was tedious and some features were missing compared to the mlb website, so i went back to that.
 

Soondae

macrumors regular
May 22, 2012
180
61
Hua Hin, Thailand
Well I cant play any games and get a screen with this error message.

THE CONTENT YOU REQUESTED IS NOT AVAILABLE
Please Try again later: Contact support if this problem persists.


And yes I have emailed support, called them multiple times and such and still no fix. Its like they do not care about their TV OS app.
I get that message when I use a DNS IP address that puts me in a incorrect Geo-region. If I change the DNS then the game will play correctly.
 
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