I am fed up with Apple's services. I love macs, but Apple has lost a long time customer and advocate for their .mac-now-mobileme services. I used to tell people to buy a mac and most definitely go with .mac because of the ease of setting up secure email services, having home page space on the web and much more, but for any newbie I'd say "STAY THE HECK AWAY FROM APPLE SERVICES!" What Apple did to me and my ALREADY paid service is unforgivable. I still have to go to help pages to find out what is wrong. No more comparing Apple's services to microsoft's or anyone else's. Apple loses or ties the others who grovel for the great masses with the lowest common denominator---$$$$$$$ over service. I have not gotten any email saying Apple with compensate me and now it would do no good. I did get emails to an account I was locked out of (one of two with .mac) telling me they were sorry. I don't think a computer generated bs memo is sufficient. I'll start looking elsewhere for what I used to expect and get from Apple Computers' services..