Mobile Share-10gb plan throttled?

Discussion in 'iPhone' started by Pharmac, Apr 19, 2014.

  1. Pharmac macrumors newbie

    Joined:
    Jul 4, 2011
    #1
    I have had outstanding service from ATT for years now, when they upgraded to LTE in my area I pulled anywhere from 10-40 down as measured by the speedtest app. Safari was sure snappy! :p I have had the 'Data pro 2GB' package for my wife and I for 4+ years. Two weeks ago, I changed to the 10GB share plan and noticed this week everything has been very slow. I opened up speedtest, and now I'm only getting 0.07 to 4 down. I have restarted, rebooted many times. Anyone else notice speed problems when changing to new plans?? I thought it was a tower problem, but my new results are consistent around town. :confused::confused: I changed so I could tether to my laptop, but these speeds make it unusable. Anyone else with similar experiences? The 2GB plan is gone now, and I fear a war trying to get it back if this is indeed the problem.
     
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    The mobile share plans aren't throttled. Call AT&T and ask them if they're having any network issues in your area.
     
  3. madsci954 macrumors 68030

    Joined:
    Oct 14, 2011
    Location:
    Ohio
    #3
    You shouldn't be throttled on the capped plans. Have you spoken with AT&T about it?
     
  4. Wide opeN macrumors 6502

    Wide opeN

    Joined:
    Aug 27, 2010
  5. MsRandall macrumors 6502a

    MsRandall

    Joined:
    Nov 27, 2011
    Location:
    Bay Area, Ca
    #5
    My plan bill cycle just ended yesterday - we had one gb left and my last speedtest yesterday is below
     

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  6. Afbar1114 macrumors 6502a

    Joined:
    Jun 18, 2012
    #6
    Maybe try resetting network settings first. Also go to settings>general>about and see if carrier settings get updated.
     
  7. richwoodrocket macrumors 68020

    richwoodrocket

    Joined:
    Apr 7, 2014
    Location:
    Hamburg, NY
    #7
    Here's mine on mobile share plan. Isn't throttled for me.
     

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  8. PM-Performance macrumors 6502

    Joined:
    Feb 12, 2012
    #8
    As said above they would not throttle you on capped plans. They will just charge more if you go over.
     
  9. Pharmac thread starter macrumors newbie

    Joined:
    Jul 4, 2011
    #9
    Thanks for the insight, I have some follow up to do with ATT. I tried resetting network, no dice so far.
     
  10. AFDoc macrumors 68030

    Joined:
    Jun 29, 2012
    Location:
    Colorado Springs USA for now
    #10
    So, what does your performance have to do with OP's?


    Most likely a network issue OP.... I find my service (top speed service that is) is hit and miss.
     
  11. MsRandall macrumors 6502a

    MsRandall

    Joined:
    Nov 27, 2011
    Location:
    Bay Area, Ca
    #11
    Because if the plan was throttled And he and I are on the same plan - those speeds would be impossible ,,,,,it's called an visual example
     
  12. Col Ronson macrumors 6502a

    Joined:
    Aug 7, 2008
    #12
    more likely when you changed plans something got messed up on AT&T's end. Go into an AT&T store get a new SIM card and tell them to re-partition it.
     

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