MobileMe is not working on my account.

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by kmkonline, Mar 16, 2011.

  1. kmkonline macrumors newbie

    Jan 15, 2008
    I tried to contact MobileMe live advisor twice in these two days. They on said they will have someone to reply me within 24 hours. But I still can't receive anything here.

    The problem is all of my contacts gone together on my iPhone and iPad. I got no contact and bookmark to use on my iOS device at all. They only reply me that they will have a senior advisor will get back to me. But up to now. No one reply me even 24 hours pass by...

    I really don't understand if Chat Advisor couldn't help customer to solve their problem.
  2. hsenor macrumors newbie

    Aug 10, 2010

    This has happened to me before. I solved it by restoring my iPhone from a backup in iTunes. Just be sure you don't need anything on the phone added after the backup was created.

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