Apple, Apple, Apple... how could you?! Such cold and heartless behavior towards such a faithful and loyal user!
About 6 years ago, I was given an old copy of StickyBrain with my first Mac. The program was a few years old at that point - the built in calendars only went to 2004. I didn't really find a use for it until about 4 and a half years ago, when the writer in my resurfaced and I needed a safe yet non-linear program to keep my notes for my stories. It took a little fiddling, but after familiarizing myself with how StickyBrain stored information (in a central file), I stored the file with all my notes on my iDisk, so I could access it on both Macs that I was using on a regular basis.
Since then, I have scrubbed/reformatted my computer about once a year. Each time that I have done this, I have rebuilt my iDisk from the synced files that were stored online. It usually takes several hours, but everything arrives back on my computer intact. I began my annual spring cleaning yesterday night, and tonight, after my iDisk was resurrected and StickyBrain was installed, I went to open my usual StickyBrain file, by setting it as the default file for the program. As I went to locate it, I saw that it was greyed out. It also didn't have the StickyBrain logo on it, just the blank, undifferentiated file type icon.
I tried everything. I re-synced the iDisk. I located the file in Finder and tried to force StickyBrain to open it. Nothing happened. The only "associated" program was Text Edit, which gave me a bunch of gibberish when I double clicked on the file. I changed the associated program for that file type to StickyBrain. Nothing came up but the default information that is in every new file. The data inside the each of the central StickyBrain files was gone.
After freaking out for about an hour, and asking myself repeatedly how this could possibly happen, I frantically set up a chat with Apple Support. I looked up old school StickyBrain help online, but found nothing about what to do with corrupted files.
I concluded that it was a problem with MobileMe, and not StickyBrain, because StickyBrain could open it's own default file (the one that that it creates if no other StickyBrain default file is found) without issue. My only explanation is that the StickyBrain files were corrupted in the transfer to MobileMe and back to the computer. I have no idea how this happened, because these files have made it through this process at least 5 times in the past and have always come through intact.
During this time, I realized I had an old Time Machine hard drive in my room. After poking around on it, I was able to locate my Documents folder and the StickyBrain backup folder and files within it (which was from 6 months ago, but at this point, beggars cannot be choosers!). Thankfully, I was able to load the backup and access my information again.
I am absolutely stumped - what could have possibly caused this? I've been syncing these files back and forth for four and a half years. Apple Support was no help in the matter either, they either put the blame on StickyBrain, or said that there had never been issues of file corruption in syncs before.
About 6 years ago, I was given an old copy of StickyBrain with my first Mac. The program was a few years old at that point - the built in calendars only went to 2004. I didn't really find a use for it until about 4 and a half years ago, when the writer in my resurfaced and I needed a safe yet non-linear program to keep my notes for my stories. It took a little fiddling, but after familiarizing myself with how StickyBrain stored information (in a central file), I stored the file with all my notes on my iDisk, so I could access it on both Macs that I was using on a regular basis.
Since then, I have scrubbed/reformatted my computer about once a year. Each time that I have done this, I have rebuilt my iDisk from the synced files that were stored online. It usually takes several hours, but everything arrives back on my computer intact. I began my annual spring cleaning yesterday night, and tonight, after my iDisk was resurrected and StickyBrain was installed, I went to open my usual StickyBrain file, by setting it as the default file for the program. As I went to locate it, I saw that it was greyed out. It also didn't have the StickyBrain logo on it, just the blank, undifferentiated file type icon.
I tried everything. I re-synced the iDisk. I located the file in Finder and tried to force StickyBrain to open it. Nothing happened. The only "associated" program was Text Edit, which gave me a bunch of gibberish when I double clicked on the file. I changed the associated program for that file type to StickyBrain. Nothing came up but the default information that is in every new file. The data inside the each of the central StickyBrain files was gone.
After freaking out for about an hour, and asking myself repeatedly how this could possibly happen, I frantically set up a chat with Apple Support. I looked up old school StickyBrain help online, but found nothing about what to do with corrupted files.
I concluded that it was a problem with MobileMe, and not StickyBrain, because StickyBrain could open it's own default file (the one that that it creates if no other StickyBrain default file is found) without issue. My only explanation is that the StickyBrain files were corrupted in the transfer to MobileMe and back to the computer. I have no idea how this happened, because these files have made it through this process at least 5 times in the past and have always come through intact.
During this time, I realized I had an old Time Machine hard drive in my room. After poking around on it, I was able to locate my Documents folder and the StickyBrain backup folder and files within it (which was from 6 months ago, but at this point, beggars cannot be choosers!). Thankfully, I was able to load the backup and access my information again.
I am absolutely stumped - what could have possibly caused this? I've been syncing these files back and forth for four and a half years. Apple Support was no help in the matter either, they either put the blame on StickyBrain, or said that there had never been issues of file corruption in syncs before.