MobileProtect just charged me 13 times. Anyone else?

CoryBoyUSA

macrumors member
Original poster
Aug 7, 2007
80
0
I just noticed my bank account had a total of 13 charges for $11.99 for my MobileProtect insurance. And the app itself said my next billing date was 8/25/2011! When I was finally able to get through to a human, he said it was some glitch that affected a lot of people but I'd be credited back the additional amount within a day.

I'm just wondering if anyone else was shocked to see this happen to them, since I hadn't seen it posted here already (yes, I did search).
 

jfyrfytr25

macrumors 6502a
Dec 6, 2008
761
3
dont you wonder why in this day of technology a company that is taking your money can do it instantly. But if they have to give it back it takes up to 3 days.
 

n0lram

macrumors newbie
Sep 20, 2004
10
0
i got charged 9 times... i'm pretty pissed off right now (made me overdraft). Talked to a customer representative and they said its a issue they're aware of and will be resolved in 24 hours, she mention if I accrue any overdraft fees they will handle the charges/reverse. we'll see... BLARHG
 

Irish Rose

macrumors 65816
May 29, 2010
1,068
1
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7)

Wow, I hope they fix this by the time my iPhone 4 arrives. Don't want this happening to me too.
 

Vinnie Madrox

macrumors 6502
Dec 23, 2009
297
0
HowELL, NJ
i got charged 9 times... i'm pretty pissed off right now (made me overdraft). Talked to a customer representative and they said its a issue they're aware of and will be resolved in 24 hours, she mention if I accrue any overdraft fees they will handle the charges/reverse. we'll see... BLARHG
HAHAHAHAHAHAHAHA

a company paying back 9 over draft fees.....right.....that's HILARIOUS to me LoL
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.