Question: I am looking for a prepaid phone. Is this a new device or refurbish? Is it unlocked? can it be used with ATT? what is your return policy for the Christmas holiday? Is there any restocking fees? Please advise. Thanks.
Answer: This is a new device. I can confirm that all of our LTE enabled device like this one are SIM unlocked. We are unable to confirm completely compatibility with a 3rd party network. There is a $35.00 restocking fee and we are accepting returns until 1/14/2017 for purchases through 12/31/2016. Our Sales Team can also be consulted by calling 888-924-7937. Thank you for your question.