Mophie Interferes with Phone Calling

Discussion in 'iPhone Accessories' started by Dirtwaterfox, Jan 24, 2014.

  1. Dirtwaterfox macrumors newbie

    Joined:
    Jan 24, 2014
    Location:
    St. Pete Beach
    #1
    I have a fairly new Mophie Juice Pack and have recently had problems with my phone calling.

    If I enter the number (direct dial or from contacts) the phone goes into action but never actually connects to the network. Similarly, when the phone is in this state, I can call it, but it won't ring.

    I can fix the situation by rebooting.

    I have a feeling that this problem is somehow caused by the Mophie. I'm wondering if anyone else is experiencing similar problems.
     
  2. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #2
    You didn't say what phone. If the phone works properly without the mophie, try to reassemble the mophie and see what happens. I have the 5s with the air pack... Works perfectly.
     
  3. xAnthony macrumors 65816

    xAnthony

    Joined:
    Mar 2, 2010
    #3
    I don't have this issue on my mophie(s) either. I sometimes do experience a slight cellular data signal drop, but nothing to that extreme. Have you ever had this issue without the mophie case on your phone?
     
  4. JOSE891 macrumors 6502a

    JOSE891

    Joined:
    Sep 15, 2012
    Location:
    Las Vegas
    #4
    The only problem I have had with the mophie was a 1 bar signal drop and me sounding muffled.
     
  5. Dirtwaterfox thread starter macrumors newbie

    Joined:
    Jan 24, 2014
    Location:
    St. Pete Beach
    #5
    The phone is 4.

    The problem has happened several times recently, so I have removed the Mophie to see if there is a recurrence. I'll give it two or three days.

    If the phone works fine, I'll go back to the Mophie. If it doesn't, I guess I'll go to Apple. :)
     

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