Mophie Warranty - RESPONSE WOULD BE HUGE HELP.

Discussion in 'iPhone Accessories' started by Doggies.20, Jul 4, 2011.

  1. Doggies.20 macrumors newbie

    Joined:
    May 10, 2011
    #1
    Hey Guys,

    Last week I emailed Mophie on a warranty case, because my Juice Pack Plus for my iPhone 4 has a problem with it now. They got back to me the next business day asking to provide my receipt and confirm my postal address.

    Unfortunately, I havent heard from them since. I tried calling them from here (Australia) and doesnt go through. What should I do? I spent $100 on this case and I really dont want to see that go down the drain. Thanks.
     
  2. mercadal macrumors newbie

    Joined:
    Jul 11, 2011
    #2
    mophie warranty

    My name is Charles Mercadal; I am mophie's technical support manager.

    You should have received an email in response to yours, letting you know how to move forward with a replacement for you. If you want to call us internationally, the number is +1 269-743-1340. Alternately, if you'd like to try again by email drop a line to ts@mophie.com.

    Please let us know either way so we can look into this for you, thanks!
     

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