I'm having the most difficult time using this product. I thought that Mac's were just plug and play so i purchased a Motorola Bluetooth Headset and a transmitter (usb) since my laptop is too old to have had this capability built in. It says right on the packaging that it is Mac compatible. For the life of me I can't get the thing to work. I've ask Mac techs for advice and they tell me that i should go to Motorola's support site for a some kind of download or to Mac's download pages and search for my answer and I have over and over again thinking that I might have missed it somehow. Mind you that before I attempted this search I did think to myself that everthing that I've ever bought for my Mac has been plug and play. But I did so anyway just to cover all my bases. Does anyone have an answer for me? And is Motorola obligated to provide the software if they say it's Mac compatible? I know what some of you might be thinking..... maybe it's broken right out of the box. I tried it on my PC and it works great but since I travel for work and this product is so packable and built like a tank, that's the reason why I bought it in the first place. HELP!!!