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Mouse problem Mac Pro 5.1

J

jack070767

macrumors member
Original poster
Oct 31, 2018
32
2
The mouse randomly disconnect on my Mac Pro 5.1 m/y mid 2010.
I have the same problem whit usb cable mouse (microsoft mouse) and wireless mouse (apple wireless mouse and HP bluethoot mouse).
The SO is Mojave, but I had the same problem whit High Sierra before migration on Mojave.
Can you help me?
 
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For Bluetooth I use an USB Dongle plugged in the USB keyboard and pulled the cable of the internal bluetooth board.

Works well, no interefences with USB3 and Wifi as the distance from the keyboard is very short now.
 
Can you explain better: "pulled the cable of the internal bluetooth board"?
Thanks
 
The cable from backplane to bluetooth board, so the usb dongle is the only one in the system. Messed a while with switching both bluetooth sources but physically deactivating the internal board is much more handy.
 
Yes, we also have had this issue with multiple Mac Pro 5.1 and even with properly configured Hackintosh.

Mouse just comes and go.

Update done with a full installer fixed it.
 
DPUser said:
Like Macschrauber, my preferred approach. Use a current Bluetooth dongle. And you don't have to remove the internal cable; just disconnect one end.
Click to expand...

You don't need to pull the internal Bluetooth cable or disconnect it. Just turn the internal Bluetooth off with Bluetooth Explorer.
 
Real life experiences shows that the machine switches both bluetooth sources, even with nvram arguments to follow bt explorer settings. Pulling the cable is a 2 minutes job and perfectly reversible.
 
It worked flawlessly until I once installed Mojave. I tickled a bit with it but as I am more the hardware guy I took the simplest solution.
 
Macschrauber said:
It worked flawlessly until I once installed Mojave. I tickled a bit with it but as I am more the hardware guy I took the simplest solution.
Click to expand...

Like the man said, to each his own.

Takes maybe 15 seconds to open Bluetooth Explorer and enable the dongle rather than the internal board.

And the setting is saved (as others have also noted) even though Bluetooth Explorer implies it isn't. I use Mojave every day, and occasionally need to boot back to HS, and boot to Win 10, and have updated iMojave several times, and it's never lost the Bluetooth dongle setting.

But I guess simple is in the eye of the beholder. If you prefer moving around a 40 pound Mac Pro, opening it up, removing the processor tray, pulling the cable, putting the processor tray back, closing it up, and moving the 40 pound Mac Pro back in position ... don't matter to me.

But the OP asked:

"Can you explain better: "pulled the cable of the internal bluetooth board"?",

so I figured he wasn't that experienced with the Mac Pro hardware and would appreciate an alternative 15 second software setting solution. What's the worst that could happen? He updates to Mojave 10.14.9 maybe 6 months from now and it possibly (I've never seen it) reverts back to the internal board and has to spend another 15 seconds resetting it?
 
My experience with Bluetooth on a cMP is, that 5 GHz Wifi and Bluetooth don't got well together. I did numerous tests with switching the Wifi cables to invert the signal's phase, switching Wifi frequency (2,4 GHz vs 5 GHz), using a bluetooth dongle, using different bluetooth mouse etc.

My result:
- 5 GHz Wifi interferes with Bluetooth (switching Wifi card cables gets rid of that problem, but reduces Wifi bandwidth)
- Using a different bluetooth mouse doesn't change anything
- A dongle helps, but can't be used in recovery mode
- 2,4 GHz Wifi works flawless with Bluetooth

So 2,4 GHz it is for me from now on.
 
jack070767 said:
The mouse randomly disconnect on my Mac Pro 5.1 m/y mid 2010.
I have the same problem whit usb cable mouse (microsoft mouse) and wireless mouse (apple wireless mouse and HP bluethoot mouse).
The SO is Mojave, but I had the same problem whit High Sierra before migration on Mojave.
Can you help me?
Click to expand...
Solved with external antenna BT.
Now alla works fine.
 
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