Mouse/ USB Port question

Discussion in 'Macintosh Computers' started by dcb, Sep 5, 2003.

  1. dcb macrumors member

    Aug 29, 2003
    My cheap mouse has always worked with my iBook. It has been failing lately and I am trying to determine whether it is a USB/ Logic Board issue or a mouse issue.

    I need to know because Apple is claiming that they replaced my logic board even though my "Proof of Repair" clearly states that they did not.

    The mouse will work for a few seconds in one port, then it will die. I switch ports and sometimes it will work and sometimes it will not. On the mouse, there is a red indicator that is illuminated when it is plugged in. Sometimes the mouse will work when it is illuminated, sometimes it will not.

    On the bottom the infrared light is sometimes strong and sometimes weak. It definately does not work when it is weak.

    When I plug it into my PC, it works. But I don't want to assume that it couldn't be a mouse problem because the mouse is a Micro Innovations USB Mouse designed for a pc.

    I guess my question is this....if the indicator is on, does that mean that the mouse will work? Is it simply a "power" light?

    I don't have any other USB peripheals for the mac to test it. Is there a way to see if the USB port is reading that something is plugged in?

  2. ColoJohnBoy macrumors 65816


    Mar 10, 2003
    Denver, Colorado
    Hate to say it bucko, but it sounds like the issue is with your iBook. If you have that Proof of Repair receipt, take it into an Apple Store if you're close to one, and insist on them replacing it. Make sure they've entered your name correctly, the serial number, etc. etc. If you aren't, call up Apple Support and read the specialist everything on the form verbatim. Hopefully that will work. AAAAND, if neither of those work, take it to an independent Mac repair shop and see what they can do. Generally they do cheap or free consultations.
  3. LimeLite macrumors 6502a


    Mar 20, 2003
    Los Angeles, Ca
    To see if the Mac is registering something being plugged in, go to Applications -> Utilities -> Apple System Profiler. It'll give you a lot of usefull information, one tab of which will show you all the things connected to your computer, such as USB devices.
  4. patrick0brien macrumors 68040


    Oct 24, 2002
    The West Loop
    Re: Mouse/ USB Port question


    Hmm. I'd say blame the mouse first as that is the cheaper thing to fix/replace. To test this I recommend you borrow a friends mouse or go to a CompUSA and screw around with their mice to see if you can nail it down.

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