Move Ring did not update- stuck?

menace3

macrumors 6502a
Original poster
Aug 13, 2008
552
151
Seattle, WA
I'm on my new Apple Series 2. I've had both versions since day one and this is a first. This past saturday, I did my workouts, but noticed this morning in my weekly stats of how many times/days the goal was met; it did not move the ring.

Clearly I surpassed the move goal. I did nothing unusual on Saturday at all. Even had my phone with me at the gym. I turned off my phone and turned it back on, but Friday is still stuck. Any ideas?

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Last edited:

Night Spring

macrumors G5
Jul 17, 2008
13,064
5,083
The screenshots of your activities are from Saturday. You need to show us what you did on Friday.
 

Night Spring

macrumors G5
Jul 17, 2008
13,064
5,083
Edited. If you look at the pictures regardless of the day you can still see the problem but thank you
Ah, okay.

Can you post a screenshot of your move and exercise bars (scroll up the main view with the big circle)? Also, you didn't by any chance change time zones, did you?
 

Night Spring

macrumors G5
Jul 17, 2008
13,064
5,083
Very weird. The bars seem to be reflecting the calories from your workouts, but the circle isn't adding up those calories. Could be some kind of software glitch?
 

Clint1583

macrumors regular
Mar 4, 2011
154
9
My wife and I both had this same issue over the weekend after our normal runs. It'll be 's interesting to see if it's an Apple software problem. When I go out for my normal run today I'll be watching it. No reason for any big change on standard run's or exercise workouts.
 
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menace3

macrumors 6502a
Original poster
Aug 13, 2008
552
151
Seattle, WA
Very weird. The bars seem to be reflecting the calories from your workouts, but the circle isn't adding up those calories. Could be some kind of software glitch?
I guess. First time it's ever happened. I wondered if it was the Nike app, but I had used it before with no issues. EVen tested out Runtastic yesterday and it was all fine. This has me stumped, but it's been my only issue in a year and a half of apple watch.
 

menace3

macrumors 6502a
Original poster
Aug 13, 2008
552
151
Seattle, WA
But did you check your activity before the switchover?
No because I know I had killed it already. As I said in initial post, only realized it this morning. though on friday, I do swear it was completely filled on my watch, but cannot say for certain. I usually look so I can be sure it is done.
 

Night Spring

macrumors G5
Jul 17, 2008
13,064
5,083
No because I know I had killed it already. As I said in initial post, only realized it this morning. though on friday, I do swear it was completely filled on my watch, but cannot say for certain. I usually look so I can be sure it is done.
I ask because this happened to me, where I swapped time zones because I was testing something not related to the activity circles. The Activity circles filled up during the day, but when I looked the next morning, it was like yours -- the bars showed all the calories I had racked up during the day, but the circle was incomplete.
 
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FrisbeeK9

macrumors 6502a
Jun 26, 2006
625
234
I'm on my new Apple Series 2. I've had both versions since day one and this is a first. This past saturday, I did my workouts, but noticed this morning in my weekly stats of how many times/days the goal was met; it did not move the ring.

Clearly I surpassed the move goal. I did nothing unusual on Saturday at all. Even had my phone with me at the gym. I turned off my phone and turned it back on, but Friday is still stuck. Any ideas
Try restarting both Watch and iPhone.
 

menace3

macrumors 6502a
Original poster
Aug 13, 2008
552
151
Seattle, WA
I ask because this happened to me, where I swapped time zones because I was testing something not related to the activity circles. The Activity circles filled up during the day, but when I looked the next morning, it was like yours -- the bars showed all the calories I had racked up during the day, but the circle was incomplete.

It's a valid ask, but I did not even play with settings on that day. Nothing explains it except I guess there was a glitch unexplained.
[doublepost=1478552913][/doublepost]
Try restarting both Watch and iPhone.
Always the go to and sadly it did nothing.
 

FrisbeeK9

macrumors 6502a
Jun 26, 2006
625
234
It's a valid ask, but I did not even play with settings on that day. Nothing explains it except I guess there was a glitch unexplained.
[doublepost=1478552913][/doublepost]

Always the go to and sadly it did nothing.
TrUe always the go to. Sorry I figured that would fix the issue.
 

Julien

macrumors G4
Jun 30, 2007
11,135
3,821
Atlanta
No cause it only did it one day. I worked out the day before and day after and all the rings are correct.
Re-paring is your only option. It may (or may not ) remedy but at this point you have nothing to lose trying.
 

menace3

macrumors 6502a
Original poster
Aug 13, 2008
552
151
Seattle, WA
My wife and I both had this same issue over the weekend after our normal runs. It'll be 's interesting to see if it's an Apple software problem. When I go out for my normal run today I'll be watching it. No reason for any big change on standard run's or exercise workouts.
Keep me posted. Today is a rest day for me, but it was normal yesterday for activity.
 

danser

macrumors newbie
Oct 21, 2017
1
0
Dallas
I had the same issue. Problem is not actually the Activity app, it is the Health app. I had to many apps that were sources into the Heath app. Not only were they providing data to the Health app, they were providing data to each other.

I had to disconnect each one, remove the devices, delete the Activity app from my phone, unpair, repair, and download the Activity app. I then had all my apps input to MyFitnessPal, which now feeds the Health app.