Movie out of sync

Discussion in 'Apple TV and Home Theater' started by Bushel of Apples, Feb 12, 2019.

  1. Bushel of Apples macrumors member

    Bushel of Apples

    Joined:
    Dec 27, 2017
    #1
    This is my post from another forum copied here:

    I have found that it only has issue on my Apple TV and plays fine on my other devices. Now what? This is the only movie, out of thousands, that I've ever had an issue with on my Apple TV. Again, the audio is fine and plays from the beginning but the movie plays the last 15 minutes of it (from the start of play) and then stops. Does Apple TV have a way to clear it? Hopefully for that one movie.
     
  2. priitv8 macrumors 68040

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #2
    I don't think it is the problem with your aTV. Must be on apple's end. So I would contact the iTunes Store support and report it.
    PS can you also download the movie from store onto your PC, local iTunes? How does that copy play?
     

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