Hi there I was wondering if this is common practice? I purchased Robots a few years ago and I show it every year to my robotics class for a bit of fun. This year I went to stream it in iTunes but could not. After an hour of talking to people from Apple Care I was told that the movie was pulled from the iTunes store and could not be redownloaded - despite me already having paid for it. Whilst I can understand that Apple cant store everything forever, there is a 'new/rebundled' version of the movie. I was told I could not get credited to purchase the new version because my purchase was so long ago. They did offer me 2x free rentals though (a small gesture considering I wanted to buy the movie). Seems like a joke and extremely unfair, especially since they are pushing this whole 'cloud' viewing experience. Has this happened to anyone else. Whilst I only lost $10 I am still not happy about it!!! Should have just bought the DVD!