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Bokes

macrumors 6502
Original poster
Mar 4, 2008
468
14
I have the new At 4k HDR
First film I tried watching- I rented from Apple.
The screen goes black every 20 minutes and I have to back out and resume playing to get picture back.
‘Never had this issue with old Atv 4k

my screen is an Oled 4k HDR

is this an issue with the file apple is streaming or is this new Atv buggy?
 
Same issue with me.rented a movie thru iTunes, and dropped out 6 times.
had to go back in thru “ resume playing “ .
new Apple TV 4K is throwing up a number of issues.
when playing back movies, try the drop down info panel - shows the definition as HD , when it should be 4K ?
also, when I go into my iPad iCloud settings it shows all my Apple products - iPhone,iPad and tv. My old tv was listed as 4K version, but new one shows as just Apple TV. Have they shipped the wrongly labelled product ?
 
when playing back movies, try the drop down info panel - shows the definition as HD , when it should be 4K ?

there are other threads here where people have looked into this

it seems it's really playing in 4k, but is wrongly tagged HD.
 
Yes, my eyes tell me it is playing in 4K ,even though the drop down is telling me it is HD. I also have the 20 minute black out issue - movie just stops .Apple support have been no help whatsoever.frustrating that they can let this issue fester without making a comment.
 
Just got the new Apple TV today and I’m having the same black screen issue. Waiting on it updating to 14.6 and then going to try a different cable. If it’s still doing it then it’s getting returned.

update: still borked. Sending it back, will just buy the remote for my existing ATV 4K.
 
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