Movie Sync Problem!

Discussion in 'Mac Basics and Help' started by grosslyclever, Aug 4, 2009.

  1. grosslyclever macrumors member

    Joined:
    Jun 25, 2009
    #1
    When I try to sync a movie with my ipod touch it wont let me, the movie title is grey out. The format of the movie is correct and it lets me sync all my other movies. I have also tried this with my ipod video and I have the same problem.

    Whats wrong?

    Thanks,
    -GC
    :apple:
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #2
    Is this a movie you have purchased from the iTunes Store? If not, it could be that the iPod doesn't support the codec. You could try converting with Handbrake; it has presets for the iPod.
     
  3. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #3
    Try changing the extension from mp4 to m4v if you are sure it is in the right format.
     

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