Movie Sync Problem!

Discussion in 'Mac Basics and Help' started by grosslyclever, Aug 4, 2009.

  1. grosslyclever macrumors member

    Jun 25, 2009
    When I try to sync a movie with my ipod touch it wont let me, the movie title is grey out. The format of the movie is correct and it lets me sync all my other movies. I have also tried this with my ipod video and I have the same problem.

    Whats wrong?

  2. BlueRevolution macrumors 603


    Jul 26, 2004
    Montreal, QC
    Is this a movie you have purchased from the iTunes Store? If not, it could be that the iPod doesn't support the codec. You could try converting with Handbrake; it has presets for the iPod.
  3. geoffreak macrumors 68020


    Feb 8, 2008
    Try changing the extension from mp4 to m4v if you are sure it is in the right format.

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