Hello everyone, I have been trying to transfer my iTunes to my new MacBook Pro because my old PC Desktop is going to computer heaven soon. I followed all the steps in this Apple article: http://support.apple.com/kb/hT1329 Everything was going perfect until I plugged my iPod into my laptop to transfer the music. The icon of an iPod on my desktop I am supposed to see is not there. I tried to find it on Finder, which pulled up my iPod with a bunch of random empty folders but with none of my music or movies. I can see all of my music and movies in iTunes under my iPod but cannot drag and drop them into my actual iTunes folders for the laptop. I am getting frustrated because I don't want to lose all of my music. I have been without access to my iTunes library for two years now because my music wouldn't transfer from an external hardrive to my last PC laptop so I thought since this is a Mac it should be able to run smoother with the iPod transfer but I guess I was wrong. If you could help me figure out how to fix this I would be super grateful. In the off chance I cannot figure out how to transfer my iTunes, how much do you think the Apple store would charge to do it for me? Thanks!