So, after having huge issues with the Mac version of Mozy a few months ago (and ofcourse, they were having "server issues" for a few weeks as well); my iMac G5 died. Not really sure why, and not caring, I figured -- I'm all backed-up thanks to Mozy; I 'll buy a Mac Mini and life will be better. It's faster, smaller, has newer OS. Wow, what a mistake. Mozy's restore process was designed by someone who actually thinks I have any clue how to go through 256 different restore folders, and know where to place my stuff. Some of the issues I've seen: they have 3 methods for restore, but don't disclose that the "web restore" is the reccomended method anywhere unless you ask support The Web restore doesn't work (support confirmed this) Although I want to all of my data, the client restore doesn't work in "large chunks" but doesn't give me a way to limit it to 100gig at a time (100gig was the support reccomendation) The error messages received during client restores don't match the issue being encountered Level 2 support is unreachable I went three weeks via email support where THEY DIDN'T EVEN RESPOND Bottom line, Mozy is decent backup software -- they'll always have a copy of your data -- but you never will get it back from them.