Dane - Thanks for giving us a second chance. As you heard from our support team, we're sending a new DVD and doing several other things to make sure you're happy. I apologize publicly for letting the situation get to this point. We're working hard to put things right.
Vance Checketts
COO & VP of Products
Mozy
Can you comment on the bug where custom keys do not work at all? Will this be corrected?