MP & AppleCare

Discussion in 'Mac Pro' started by peskaa, Nov 24, 2008.

  1. peskaa macrumors 68020

    peskaa

    Joined:
    Mar 13, 2008
    Location:
    London, UK
    #1
    I picked up my Mac Pro back in March (17th to be exact...), from the UK online store with AppleCare via the HE discount (ie: it is an automatic enroll, it should just work). However, I just checked the AppleCare status of my machines...

    1) The brand new MBP, bought with HE AppleCare, is covered until 2011. This machine is what, 5 days old? The AppleCare worked as it should, I didn't have to lift a finger.

    2) The MacPro, is according to Apple, not covered. My emailed invoice clearly states "S2367Z/B EMEA CC- HE CONTRACT UPLIFT M", which is my AppleCare. Why hasn't this been applied, and how the hell do I go about activating it? There is no agreement number to put in on the online management options, and I can't get to an Apple Store any time soon.
     
  2. rpaloalto macrumors 6502a

    rpaloalto

    Joined:
    Sep 19, 2005
    Location:
    Palo Alto CA.
    #2
    Call the Apple care hotline
    Uk number
    (44) 0870 876 0753
     

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