MP4 video file added to iTunes not showing up

Discussion in 'Mac Apps and Mac App Store' started by mindquest, May 25, 2013.

  1. mindquest, May 25, 2013
    Last edited: May 25, 2013

    mindquest macrumors regular

    Oct 25, 2009
    Running iTunes 11.0.3 on OSX 10.8.3 and just tried to do this:

    iTunes > File > Add to Library

    for a MP4 video file specs as follows:
    Kind: MPEG-4 Movie
    Dimensions: 720 X 480
    Codecs: H.264, AAC
    Audio channels: 2

    I did not receive an error or beachball during this. I looked under Movies for "Unwatched", "Movies", "Genres", "Home Videos", "List" and could not find these videos anywhere.

    The videos play just fine in Quicktime.

    Is there something wrong with the MP4 type that would require me to convert it first before iTunes will add it?

    Any help is appreciated!
  2. mindquest thread starter macrumors regular

    Oct 25, 2009
    OK after too much time wasted I figured it out.

    I went to quicktime and exported it to iTunes, worked like a charm. The only problem was when I converted it I chose iPad format which increased the size quite a bit.

    Would like a way to get it into iTunes at the original size.
  3. Mackilroy macrumors 68040


    Jun 29, 2006
    Unfortunately, just because Quicktime plays it doesn't mean iTunes will. You could also try the applications Subler or Handbrake, one or the other should work excellently.

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