Mp4 video files not playing

Discussion in 'iPhone Tips, Help and Troubleshooting' started by markjwinter86, Jun 9, 2010.

  1. markjwinter86 macrumors newbie

    Joined:
    Dec 11, 2009
    #1
    I can play mp4s fine in iTunes but they won't copy to my iPhone... Or iPod for that matter. I have one video file bought from iTunes that plays fine on everything. The files that won't play are copies from DVDs I own. Any suggestions on how to solve this?

    Thanks,


    Mark
     
  2. microcolt macrumors regular

    Joined:
    Apr 23, 2010
    Location:
    Behind You
    #2
    You need to re-encode the videos so that iPhone can read them properly, I recommend using HandBrake as it has defined presets for devices like iPhone 3GS.
     

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