Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MPBR won't turn oun out of the box

Y

Yield85

macrumors newbie
Original poster
Dec 30, 2011
17
0
Just got home with my brand new MPBR and I can't get the dam thing to turn on? What am I missing here? Hold down the power button, tap the power button.

I feel like I am missing something obvious. I really hope I am because they only have one in the store and I do not have time to wait for a replacement.
 
Try charging it first, and no, I am not joking, if the battery is completely drained it will take some time before you can turn it on.

Might have accidentally switched on before boxing in the factory, if this is the case it just needs a charge to start up and no damage is done.
 
justperry said:
Try charging it first, and no, I am not joking, if the battery is completely drained it will take some time before you can turn it on.

Might have accidentally switched on before boxing in the factory, if this is the case it just needs a charge to start up and no damage is done.
Click to expand...

+1. Sometimes devices will take ages... 5 or 10 minutes, to charge enough to boot up.
 
Thanks for the quick replies guys. I have it plugged in and charging now. I know I should't have panicked right away but I am just so excited to try it out!
 
Yield85 said:
Thanks for the quick replies guys. I have it plugged in and charging now. I know I should't have panicked right away but I am just so excited to try it out!
Click to expand...

I would be a bit paranoid too.

I think it needs like 10-20 minutes before you can turn it on, you might try at 10 minutes, it won't harm the rMBP.

Btw, iPhones can't be started either when the battery is completely drained, it too needs a few minutes before you can turn it on again.
 
Been about 45 minutes and nothing. Bad sign? Or should I wait until it is fully charged before giving up?
 
Yield85 said:
Been about 45 minutes and nothing. Bad sign? Or should I wait until it is fully charged before giving up?
Click to expand...

Yes, not good.

I don't think it matters now if you wait, you could wait but I think it's probably DOA.
Are you sure you hit the right button, think you are but you'll never know.

images
 
Yep that's the button. Well this sucks, not happy at all This is actually the first mac product I have brought new, usually I buy refurbished stuff but I needed this in a hurry.
 
Yield85 said:
Yep that's the button. Well this sucks, not happy at all This is actually the first mac product I have brought new, usually I buy refurbished stuff but I needed this in a hurry.
Click to expand...

Yeah, I know how you feel, best way is to call Apple asap and see if they can get you one sooner than later, tell them what you said here, need it fast.
 
Yield85 said:
Yep that's the button. Well this sucks, not happy at all This is actually the first mac product I have brought new, usually I buy refurbished stuff but I needed this in a hurry.
Click to expand...

That sucks , did you try holding the power key down for say 20 seconds or so? Just curious at this point unfortunately your option is only to take it to apple and let them replace it for you.
 
Arnezie said:
That sucks , did you try holding the power key down for say 20 seconds or so? Just curious at this point unfortunately your option is only to take it to apple and let them replace it for you.
Click to expand...

Gave it a go and nothing. Luckily I found another one in-stock (brought it from Dick Smith in Melbourne). So I will take it back tomorrow morning.

Again thanks for the help everybody. It was gutting after going through the un-boxing only to have it not turn on.
 
Good luck with the swap - hopefully the newer model will be defect free. I think we all have that fear - spending lots of money on a great laptop and getting it home only to have it not work :(
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back