MS office migration failed

Discussion in 'MacBook' started by Vergara, Sep 13, 2011.

  1. Vergara macrumors newbie

    Sep 13, 2011
    I bought a second handed macbook, and migrate all my stuff from my old macbook, with was second handed, too.
    But, now, I cannot run any MS Office 2008 software. The setup assistant runs instead, followed by the autoupdate assistant.
    I do not have the key of the original package.
    And the new notebook didn't come with MS office.
    I have tried everything I found in other threads, like sending to trash some "MS Office 2008 Settings" and "officePID" files, but there are no files like these in the package I have.
    Any tips on how to solve this problem?

    Txs a lot.
  2. dontwalkhand macrumors 601


    Jul 5, 2007
    Phoenix, AZ
    Believe it or not, I was able to call MS and get a new key from them before. Just prepare your sob story, and they may even have you send some other methods of proof of purchase, like the CD, but then you should be good to go.
  3. Vergara thread starter macrumors newbie

    Sep 13, 2011
    I tried that. In fact, I'm in Brazil, and MS here didn't give me much attention.

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