MS Office

[qdreesmann]

Dear forum members, I'm on the Sequoia Public beta. In MS Office, Word and Outlook open, but Excel and Powerpoint are frozen. Right-click in the task bar, and get a reply "Application not responding". Anybody any ideas how to solve this? I have downloaded and reinstalled MS Office 3 times now. Do I need to give/alter permissions? Something else?

Many tanks for any tips!

 

[flowrider]

What version of Office are you running? I use MS Office 16.87 and have no such issues. Both Excel and PowerPoint are working for me.

Lou

 

[qdreesmann]

Hi Lou, Same here. MS Office 16.87. How strange that some of the MS apps open, some don't. Do you know if one can download just Excel from the MS website, or need to download the complete Office suite? I tried but could not find that option.

Thx

 

[maxsp97]

My Microsoft Office version 16.87.2 (24072822) is working fine on the Mac MINI Pro 2023.
Did you try to run the Microsoft Office software update?

 

[iStorm]

Could try uninstalling Office and installing the individual apps through the Mac App Store instead.

 

[flowrider]

Hi Lou, Same here. MS Office 16.87. How strange that some of the MS apps open, some don't. Do you know if one can download just Excel from the MS website, or need to download the complete Office suite? I tried but could not find that option.

Thx

When you download the suite, MS downloads the individual apps. You could ignore the apps you don't want and concentrate on the ones that are giving you trouble. I download from here:

Update history for Office for Mac - Office release notes

Provides IT Pros with information about the latest updates for Office for Mac, including links to download packages, and an update history

support.office.com

Lou

 

[qdreesmann]

Thanks Lou,

I've re-downloaded Excel again, sadly same result. All other Office applications now open but Excel. No idea what else I can do.

Best,

Quinten

 

[flowrider]

^^^^Get an App like AppCleaner and Trash Excel using the app. Install Excel again.

AppCleaner

Lou

 

[splifingate]

Have you tried your Office with a Release OS (Sonome, Ventura, etc.)?

16.97 runs just fine on my M2 with Sonoma 14.6

 

[qdreesmann]

^^^^Get an App like AppCleaner and Trash Excel using the app. Install Excel again.

AppCleaner

Lou

👏👏👏 Thank you Lou. This worked!!! Although AppCleaner couldn't delete all Excel files because :I did not have permission", I found them manually and re-installed Excel. Now working perfectly.

Thanks again, Quinten

 

[flowrider]

👏Glad it worked for you👍🏻

Lou

 

[wrw2570]

Seems to be a hang in the software license validation?

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: SIG_HANG_QUIT
ExceptionEnumString: 33554432
Exception Code: 0x00000001 (0x0000000000000000)
Date/Time: 2024-10-02 13:31:21 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Bitness: x64
Application Version: 16.91.0.24093010
Crashed Module Name: merp
Crashed Module Version: 16.91.24093010
Crashed Module Offset: 0x00000000000079c8
Blame Module Name: unknown
Blame Module Version: 16.91.0.240930
UnsymbolicatedChecksum: AAF3C05CCDEAF14E3466B45EECDE33F4
Blame Module Offset: unknown
StackHash: 5be4f9e8744dd47_33554432_main_arm
Application LCID: 2057
Extra app info: Reg=en Loc=0x0809
Build Type: Release
Crashed thread Stack Pointer: 0x_000000016bdc5ad0
Crashed thread: 0