I have customers submit jobs continuously in MS Publisher - I keep trying to explain to them that we cannot use Publisher we are Mac - my boss can't seem to understand that I can't use ALL programs that are out there. Does anyone have any suggestions on how to open Publisher files or is that just not going to happen? Also, I have tried to explain to people that they can save as a .pdf and they have no clue what that means. People think if they can create it on their home computer and can print it on their inkjet that a "REAL PRINTER" can just plug in their cd and print. Any suggestions out there? Thanks!