MS Word 2016 for Mac cannot save document

Discussion in 'Mac Basics and Help' started by littleones, Jan 1, 2016.

  1. littleones macrumors newbie

    Joined:
    Jan 1, 2016
    Location:
    North Carolina
    #1
    In the fall of 2015 I purchased MS Home and Student for Mac 2016 (which package includes Excel, Outlook, OneNote, PowerPoint, and Word). Eight months ago I purchased my first Apple computer: an iMac (after hassling Windows PCs for years), which is superior in every way to the Windows PCs and software that I previously used. The only word processing program that I use is MS Word, and it is something that I exclusively depend on for my work. Saving documents on my iMac was just fine until recently. Within the past week the following error message appeared when trying to save a document: "Word cannot save this document due to a naming or permissions error on the destination volume." To date, having found little information about this problem on the Internet, coupled with being a novice with Apple computers I felt to reach out to someone who may be able to assist me in resolving this problem. Any recommendations with proven solutions would be gratefully appreciated.
     
  2. IHelpId10t5 macrumors 6502

    Joined:
    Nov 28, 2014
    #2
    1) Where are you attempting to save the document to? Ideally, you are saving to a location within your user account's Documents folder. If you are attempting to save a document outside of your user profile then that could be the issue.

    2) What filename are you trying to save the document as? Some characters are off limits when naming a document. It's never advisable to use characters other than letters, numbers, dashes, underscore, or periods in a filename. Although some OSs will allow other characters, it's a very bad idea to ever do so. On the Mac, you specifically should never use colon ":" or forward slash "/", and should not begin a filename with a period ".".
     
  3. cdcastillo macrumors 6502a

    cdcastillo

    Joined:
    Dec 22, 2007
    Location:
    The cesspit of civilization
    #3
    Are you by any chance trying to save to an external drive that you used mainly on a PC? If this is the case (and it sounds like it might very well be), the problem is the drive being NTFS, and not MS-DOS (FAT).

    Macs can read from NTFS drives but not write to them. Macs can read and write MSDOS FAT drives.
     
  4. Brooklynscholar macrumors newbie

    Brooklynscholar

    Joined:
    Sep 15, 2014
    Location:
    Brooklyn New York
    #4
    Hey, so I have been seeing this issue on and off between users where I work. No official fix that I am aware of as of yet. Although a restart of the computer usually gets it back to normal. If you cant save what you are working on copy all the text into a text edit document save it there and then when you restart paste it back into a word doc. for sure this is a work around but it works and gets ppl back to work. Microsoft/Apple need to talk amongst each other and figure it out.
     

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