MS Word Help

Discussion in 'Mac Apps and Mac App Store' started by DrWhiteFPS, Jul 28, 2008.

  1. DrWhiteFPS macrumors member

    Apr 4, 2008
    Whenever I open a word file, I cannot see my toolbars. I have to go under "view" and turn off a toolbar, then turn it back on again for the toolbars to show up.

    I want to just see them when I open the program!

    Any help?
  2. MerrieLu macrumors newbie

    Feb 5, 2008
    You might have tried this already but go to

    View> Customize Toolbars and Menus... > Toolbars and Menus

    and check the boxes of the ones you always want to see.

    By selecting

    View> Customize Toolbars and Menus... > Commands

    You can also add commonly used buttons by clicking and dragging them from the list to the top menu bar so they don't appear in those annoying floating Toolbars. Those will definitely not disappear on you.

    Hope that helps!
  3. DrWhiteFPS thread starter macrumors member

    Apr 4, 2008
    still does not appear.... I'm not sure what the problem is. I go into View - customize toolbars and menus and they are all checked off...
  4. chscag macrumors 68020


    Feb 17, 2008
    Fort Worth, Texas
    Your "normal template" is probably corrupt. Delete it and start over. Word will create a new one. The toolbars when selected should stick. The normal template is located here:

    /Users/your user name/Library/Application Support/Microsoft/Office/User Templates/normal.dotm

    Note: The above is for Word 2008. If you're using 2004, the normal template is located in a different place. Use Spotlight to find it.

  5. mtkatiemae macrumors newbie

    Aug 6, 2008
    Found a Solution

    I had the same exact issue and what helped me is regenerating the Word preference file using the following instructions:

    Hope it works for you too!

  6. DrWhiteFPS thread starter macrumors member

    Apr 4, 2008
    Just did what you suggested (after much time!) and it totally did the trick.


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