i have 2 problems at the moment. When i open Word, like a new document, the page isnt blank and text on it from a document i was sent last year. Instead of it being a new blank document....it always has that document and i cant find a way to change it! my 2nd problem is with msn. I'm at college in the US (im from Australia), and my msn wont work. All my roommates can use it on their laptops, but mine doesnt work. Yahoo works, but i really need msn. When i went to some friends houses off campus...it worked. Ive updated it and always get the same message saying I'm not connected to the internet or the service is unavailable.....but it must be because everyone else can use it. Does anyone have any solutions!! MSN is the only way i can talk to all my friends back home!