It's time to revisit an old issue that no matter how much I've searched, I can't seem to find a solid reliable answer for. That includes this forum, or elsewhere. Hopefully we can get this issue resolved once and for all. I'll be flying up to Colorado this evening to help my uncle and grandparents make the transition from PC to Mac. They're desperate for a change and are flying me up to help make it smooth. The one thing that gives me pause is that neither household will be able to utilize mail because they both use MS email accounts. Grandparents use @msn and uncle uses @hotmail which, from what I've read, can't be setup easily in Mail. I know I could recommend switching to a compatible email that's not tied to MS, but they're already making a lot of changes and I can't imagine having to explain the email change to my 80 year old grandparents. What tools are available out there that will enable these types of accounts to work in Mail? If memory serves, there are a few possibilities, but from what I've read in the past I only remember mention of people searching for MSN compatibility, never hotmail. Can anyone weigh in with options and advise? All would be appreciated. Thanks.