Multiple Displays in 10.12

Discussion in 'macOS Sierra (10.12)' started by bt22, Nov 9, 2016.

  1. bt22 macrumors 6502

    Joined:
    Feb 15, 2009
    Location:
    Alabama
    #1
    I have a quad core i7 Mac Mini running 1 Thunderbolt Display and 1 HDMI display. Have been running this for a year or more with no issues. Update to 10.12 and instantly start having issues where the Thunderbolt Display will flash, meaning it goes black then the image will come back. Disconnect the HDMI display and things work fine. Reached out to Apple Support via Twitter and they had me check firmware and stuff, no resolution. They switch me to a "Specialist". Still no resolution. I have an older i5 Mac Mini still running 10.11. Both monitors work fine. Update to 10.12 on the i5 Mac Mini and have exact same issue. Thunderbolt Display flashes. Again reach out to Apple "Specialist"... The specialist actually asked me how i was connecting the Thunderbolt Display to my Mac Mini... I said are you serious... The Thunderbolt Display will only connect via a Thunderbolt connection as there are no other ways to connect... Back to the story... I feel this is related to 10.12 since it replicated on 2 different machines but worked fine prior to installing 10.12. Apple insist it is not software related but some hardware issue. They want me to schedule an appointment at the Genius Bar which the closest Apple Store is 4 hours away... Has anyone else had any issues running dual monitors in 10.12?

    Thanks,
    Bobby
     
  2. Jimgpayne macrumors newbie

    Joined:
    Feb 19, 2012
    #2
    I've got a similar issue. I have an external 4K monitor and it will randomly put the computer video (both monitors) to sleep while playing videos. Once t starts this, it will continually put the computer monitor back to sleep at least once every 15-30 seconds.

    This happens whether I am on Netflix, or using my own Plex server (Youtube as well). IT only happens when the external monitor is connected. If it starts, I can unplug the monitor and it will immediately stop happening.
    This was not an issue until the release version of Sierra came out.
     

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