Multiple Replacements...All have hiss/high pitch squeal in recordings

Discussion in 'iPhone' started by shadow82x, Nov 3, 2016.

  1. shadow82x, Nov 3, 2016
    Last edited: Nov 3, 2016

    shadow82x macrumors 6502

    Joined:
    Jul 11, 2012
    #1
    ETA - This is an Iphone 7 Plus - 256gb matte black

    I'm assuming this is tied to the whole "Hiss Gate" thing but while recording videos I consistently get high-frequency pitches and chirps. Does this occur with anyone else?

    I've been in touch with Apple Care/Support Engineers and even Executive Relations and they don't seem to have a clue here.

    Here is an example video I made in an isolated, quiet environment. (Under bed covers.) if you put your volume up you should be able to audibly hear it.



    I've tested noise cancellation on and off, no change.

    I've gone through multiple phones regarding this hissing, and sadly, all of them hiss to an extent and apparently it comes out in video recordings too.

    This is my first iPhone in years after moving from Android and I must say, I'm really starting to regret it.
     
  2. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #2
    Does this occur to anyone else? Apple thinks I'm pretty crazy for complaining about this consistently, am I? o.0 Would you complain over something like this?

    You can easily test by going into a quiet environment and recording.
     
  3. Pez555 macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
    #3
    thats barely noticable imo. I can't imagine too many videos you are going to take that are completely silent in your lifetime.
     
  4. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #4
    This is also noticeable in voice memos and calls using speakerphones. Or in other words, anything that using that mic on the back.
     
  5. DaIfoneboss macrumors regular

    Joined:
    Oct 6, 2011
    #5
    My Nexus 6P does squealing and hissing more in videos audio then my 7 Plus does in a very quiet, for what its worth..
     
  6. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #6
    Does your 7 Plus sound like mine in videos? I'm just trying to determine if this is normal or not. If it is, I'd stop fighting with apple heh.
     
  7. Bacong macrumors 68000

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
  8. imagineadam, Nov 4, 2016
    Last edited: Nov 4, 2016

    imagineadam macrumors 6502a

    Joined:
    Jan 19, 2011
    #8
    Yes my 4.7 inch JB has this and also there is a louder ticking sound.

    I believe they all have this along with some sort of uneven part in the LCD.

    Some of us can see and hear these things and it drives us NUTS while many other don't notice or care about these things.

    My phones LCD is uneven and his a pinkish tint (upper left quadrant noticeable on white backgrounds) and a yellow bright band towards the bottom by home button.

    I've been through the exchange game with my iPhone 6 (too many times, every replacement had the same or worse or different problem with LCD,shifting FaceTime camera etc.) so I'm just trying to live with it based off of my past experiences. Maybe towards the end of warranty I might try my luck with a replacement but I'm not going to get my hopes up! Just got to keep the OCD under control! Really the phone works fine and the battery life is great. I feel both sides of the argument.

    I dropped $750 on this thing and it should be perfect out of the box.

    Nothing is perfect and never will be and I shouldn't be so ridiculous and wasteful returning these phones when resources are slim to make all this stuff in the first place.

    But there is pink in the screen!!!! And I hear ticking and hissing in my videos!!!

    Chill out dude they are all probably like that or worse in some other way don't take the chance.

    The struggle is real!!! :rolleyes:
     
  9. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #9
    Thanks for your feedback all, I won't worry about it. It is annoying, simply because I came from a Galaxy Note 7 and it was totally silent. (Only explosions were an issue ;) )

    I was just curious if this occurred on every i7, which it seems like it does. I understand electronics make noise, I guess this is what's happening and the mics are picking up on it.
     
  10. StaceyMJ86 macrumors 6502a

    StaceyMJ86

    Joined:
    Sep 22, 2015
    Location:
    Washington, DC
  11. Jayson A macrumors 68000

    Joined:
    Sep 16, 2014
  12. imagineadam macrumors 6502a

    Joined:
    Jan 19, 2011
    #12
    Here's what mine sounds like. I can hear this same noise when I put my ear up under the camera.

     
  13. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #13
    Silent but deadly:D
     
  14. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #14
    That sounds like mic issues, as they are way too sensitive.
     
  15. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #15
    I'm not hearing anything that sounds to be an issue.
     
  16. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #16
    You mean on your iPhone or the video I posted?
     
  17. kawa636r macrumors regular

    Joined:
    Feb 28, 2016
    Location:
    Spain
    #17
    i had got the same trouble and fixed it only after 4 replacements
     
  18. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #18
    I've had 3 replacements, I dunno what to even think anymore. Exec relations is so fed up with my like I'm making up this sound that occurs. It's annoying that it shows up in videos, voice memos, snapchats, etc. Since I'm far from an apple store when I'm at school I might just wait till I'm home again and raise hell at an apple store...there I can actually prove what is happening.

    What's even more bothersome is it looks like some phones are fine, like the video posted by @StaceyMJ86 .
    --- Post Merged, Nov 5, 2016 ---
    If you can, could you post the week manufacturing for the device that is actually working? It can be found at http://sndeep.info/en . Both of my devices with the high pitch squeal are week 40. I'm wondering if this was a QA issue and it was fixed eventually.
     
  19. kawa636r macrumors regular

    Joined:
    Feb 28, 2016
    Location:
    Spain
    #19

    i've tried week 37, 39, 40, 41 and i've solved with this one week 43.
     
  20. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #20
    Interesting..so it's basically a gamble to get a week 43+ device. ugh.
    --- Post Merged, Nov 5, 2016 ---
    Did you get the week 43 in a store or through a mail swap?
     
  21. kawa636r macrumors regular

    Joined:
    Feb 28, 2016
    Location:
    Spain
    #21
    Always inside the store.
     
  22. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #22
    Interesting, instead of doing the mail in replacement I'll try in store around Thanksgiving time. That'll give them time to get new stock heh.
     
  23. kawa636r macrumors regular

    Joined:
    Feb 28, 2016
    Location:
    Spain
    #23
    Was not easy, i was troubling since day 1.
     
  24. RvXtm macrumors member

    RvXtm

    Joined:
    Jul 11, 2011
    Location:
    Timisoara, Romania
    #24
    No hiss here, but also i got the second "batch" that arrived (ios 10.0.2 default on it) always avoid the first batches of the production line.
     
  25. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #25
    So I went to the Apple Store and they pretty much thought I was bsing them. They couldn't hear anything in the videos I recorded since it's obviously a loud environment in the store. They also tried to record a video, which of course isn't optimal,since AGAIN, it's loud in an Apple Store and you only hear this while recording in quiet environments.

    This was one of the videos I showed and they claim there was "no hissing noise" in the background.


    Is my hearing off or does apple just not want to own up to this issue?
     

Share This Page