Mushy key on 11" MBA

Discussion in 'MacBook Air' started by DKZ, Nov 22, 2010.

  1. DKZ macrumors member

    Mar 14, 2006

    My 11" MBA is a little under 2 weeks old now, and so far the only problems I have encountered is with the keyboard.

    The "V" button is mushy, for lack of a better word. I believe that something is getting in the "spring" mechanisme under the button, I do so, because the problem comes and goes. It's quite frustrating because at it's worst, the feedback from the button is missing and I don't know whether or not the button has been pushed. I've talked to the store where I bought it, and they say I should just bring it in, and they will fix it, but it could be 5-10 days, which I think is a bit excessive. My hope is that I can show up and ask to talk to a technician, who can just lift the button of to see it a cleaning of the mechanism won't help the problem.

    I properly could do this myself, but I don't want to risk anything with my brand spanking new laptop.

    Does anyone have any similar experience or advise?

    Oh, and the "O" button squeaks, but it's not bad enough to actually hand in the computer over.
  2. Pixellated macrumors 65816

    Apr 1, 2008
    If it is just the key then it'll be a minute or two, but otherwise they will replace the entire upper case (keyboard integrated).

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