Music disappearing when in bad service area..

Discussion in 'iPhone' started by Rbtrucking, Dec 12, 2015.

  1. Rbtrucking macrumors member

    Jun 13, 2013
    Can anyone tell me why when I am in a bad service area my music is disappearing? This is music that is on the iPhone and available offline. I will be sitting in my gym scrolling through music and the whole library just disappears and I need to keep closing and opening the app until it comes back. Sometimes it takes one try, sometimes I will be sitting there for 10-20 minutes.

    I am running an iPhone 6s plus 64 gig sprint variant. This seems to only happen when I am in a bad service area but is getting extremely annoying. Any help would be greatly appreciated. Oh ya, and I am running iOS 9.2 latest update no beta's.
  2. yillbs macrumors 6502


    Oct 2, 2015
    Hiya! If they are downloaded and saved for offline usage, then it really should not be leaving. Unfortunately, I had the same issue, and apple told me to rest it back to factory, without a restore. it was a waste of time. but.. it worked.

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