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Music - Missing Features, Bugs, Issues & Troubleshooting

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Doug828

macrumors newbie
Oct 30, 2019
17
3
Does anyone else have problems with local media files stopping playing at a certain timestamp and switching to the next? I'm still on Catalina, and would like to know if this is fixed.

Thanks!
I had that problem. Random songs would end at random times. It also happened on my iPad. I finally figured out that it was songs that were encoded with LAME. After identifying those songs, I converted them using a program I downloaded and now they play all the way through.
 
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Six Mac Abs

macrumors member
Sep 21, 2019
69
67
Having issues with adding tracks to my music 'cloud' library: Music version 1.1.0.186 (macOS 11, PB 9 - build 20A5384c).

iTunes Match subscriber - I am unable to add new tracks to the cloud and the track is constantly in a 'waiting' state. After closing music, I am unable to reopen the application and Music just hangs. Activity monitor reports Music (not responding) and a force quit is required. A reboot allows me to reopen Music app once (tracks still do not upload to the cloud) and the whole restart app / hang process reoccurs.

Reported to Apple but interested to know if anyone else sees this issue? Thanks
 
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chrisdazzo

macrumors 6502a
Apr 11, 2006
705
490
Colorado
Cool, now the "inconsistent song playback volume" bug, even with Sound Check turned on, is present on Big Sur. Thought we had reserved this issue for iOS and Homepod. :rolleyes: So frustrating, and seems only to happen with AIFF files (88% of my 13,888-song library).

Anyone else having this issue?
 
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ErikGrim

macrumors 603
Original poster
Jun 20, 2003
5,059
3,599
Brisbane, Australia
Cool, now the "inconsistent song playback volume" bug, even with Sound Check turned on, is present on Big Sur. Thought we had reserved this issue for iOS and Homepod. :rolleyes: So frustrating, and seems only to happen with AIFF files (88% of my 13,888-song library).

Anyone else having this issue?
Can you not convert the AIFFs to ALAC as a workaround?
 
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daveedjackson

macrumors 6502
Aug 6, 2009
339
223
London
anyone else getting this? blank tabs for other options. I have it system wide....
 

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La BESTIA

macrumors member
Apr 3, 2020
75
20
Hey gals and lads! Cut to the chase, every single time after trying to close the Music app on Big Sur macOS, this message pops up, lasting forever, forcing me to force quite the app. What's wrong here?

Cheers!
La BESTIA

Screen Shot 2020-10-11 at 1.22.33 pm.png
 
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mikzn

macrumors 68020
Sep 2, 2013
2,320
1,648
Vancouver
Hey gals and lads! Cut to the chase, every single time after trying to close the Music app on Big Sur macOS, this message pops up, forcing me to force quite the app. What's wrong here?

Cheers!
La BESTIA

I had something similar and it was not saving any changes etc. - I closed the Music app an then opened "holding the option key" to browse "Choose Library" and connnect it to the "Music Library.musiclibrary" file and it was fine after that

Seemed like it lost the connection somehow - not sure if that is the same for you - but maybe worth a whirl?
 
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ErikGrim

macrumors 603
Original poster
Jun 20, 2003
5,059
3,599
Brisbane, Australia
Absolutely can, but has that actually been proven to help? Seems like a simple enough fix...
It's worth a go. I assume you don't need the files to be in AIFF. ALAC is a much more space efficient format, and support for it is pretty much universal - even if you need the files for music production.
 
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La BESTIA

macrumors member
Apr 3, 2020
75
20
I had something similar and it was not saving any changes etc. - I closed the Music app an then opened "holding the option key" to browse "Choose Library" and connnect it to the "Music Library.musiclibrary" file and it was fine after that

Seemed like it lost the connection somehow - not sure if that is the same for you - but maybe worth a whirl?

Thanks a bunch for your response! Will give it a fling and let you guys know how it goes!
 
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La BESTIA

macrumors member
Apr 3, 2020
75
20
I had something similar and it was not saving any changes etc. - I closed the Music app an then opened "holding the option key" to browse "Choose Library" and connnect it to the "Music Library.musiclibrary" file and it was fine after that

Seemed like it lost the connection somehow - not sure if that is the same for you - but maybe worth a whirl?

So far, so good!

💃🏽💃🏽💃🏽
 
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chrisdazzo

macrumors 6502a
Apr 11, 2006
705
490
Colorado
It's worth a go. I assume you don't need the files to be in AIFF. ALAC is a much more space efficient format, and support for it is pretty much universal - even if you need the files for music production.
Yup, no real need, just that natively, xACT converts from FLAC to AIFF :) Wonder how long it'll take to convert 12,203 AIFF files... so long, play history?
 
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ErikGrim

macrumors 603
Original poster
Jun 20, 2003
5,059
3,599
Brisbane, Australia
Yup, no real need, just that natively, xACT converts from FLAC to AIFF :) Wonder how long it'll take to convert 12,203 AIFF files... so long, play history?
Converting them in Music will preserve your metadata including play history. It'll probably take a while, but depending on your CPU and SSD speed not much time for each track.

For future reference I use this one to convert straight from FLAC to ALAC.
1602544291979.png

It's pretty much instant.
 
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chrisdazzo

macrumors 6502a
Apr 11, 2006
705
490
Colorado
Converting them in Music will preserve your metadata including play history. It'll probably take a while, but depending on your CPU and SSD speed not much time for each track.

For future reference I use this one to convert straight from FLAC to ALAC.
[x image x]
It's pretty much instant.
Thanks. Ended up using Music's built-in converter, which preserved all metadata except "added date", which I am genuinely sad about, but not a major loss. But after 12k+ songs converted, no change in the volume normalization (or lack thereof). Oh well. Reduced my library size by 170GB anyway.
 
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UncommonAsian

macrumors newbie
Jun 10, 2015
6
2
I have this issue too, and my 7000-song library are all 256kbps AAC files. Happens with all the tracks too. Sound Check was the problem, turning it off will stop audio files from having their volumes adjusted after playback is started. Of course, this means that every song will have their own loudness level, which can vary wildly. :(

Cool, now the "inconsistent song playback volume" bug, even with Sound Check turned on, is present on Big Sur. Thought we had reserved this issue for iOS and Homepod. :rolleyes: So frustrating, and seems only to happen with AIFF files (88% of my 13,888-song library).

Anyone else having this issue?
Can you not convert the AIFFs to ALAC as a workaround?
 
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funnysharks

macrumors newbie
Apr 24, 2013
6
0
Hi,

I am on Mojave 10.14.6 and iTunes 12.9.5.5. I have recently noticed that a few of my music files appear corrupt where the song would finish and then play the last 30 seconds of the song again. I have looked into this issue and can see various threads on the Apple Support Community forums where people have had the same issue, but there was no resolution and it was mentioned that this was to do with editing the metadata.

I have just tested this out and have added a new mp3 to my library and added/removed the album artwork and it has made the track time longer (was 4:03, is now 4:26). I have been tempted to update to Catalina 10.15 as I was thinking that maybe the new Music app might have fixed this and other bugs, but just browsing the forums here I have seen many threads mentioning various issues with Album Artwork.

Do you guys think I should update or just stay on Mojave? I do not subscribe for Apple Music and use my iTunes with local music files.

Thanks,
 
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mikzn

macrumors 68020
Sep 2, 2013
2,320
1,648
Vancouver
It just started taking place again. So annoying!

that is a bummer - perhaps try upgrading to Music 1.1.0.278 ? - newest version of Big Sur?

Once I reconnected the data base it worked fine for me - might be worth making sure you are on the most up to date version of Big Sur and Music 1.1.0.278 ?

Good Luck
 
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Mr. 123

macrumors regular
Sep 20, 2016
216
60
I am still on Mojave, because of the Music app and am still unsure wether I’ll upgaprade to Big Sur this year or wait for the next OS update. I have a lot of tagged music with manually added artwork etc in iTunes which I use a lot so the bugs with the Music app on Catalina and now Big Sur have made me avoid updating.

Could anyone post a screenshot of how the album view or recently added album view looks like on a 27 inch iMac display with the itunes window covering most of the screen. I read that you can only display 5 albums at a time, but have never seen a screenshot of how it looks on a large screen. Also wondering if anyone could post a screenshot of an open album in album view to see if you can have 2 rows of track, like it is on Mojave, or if it’s just one long cantered list of tracks, with the sides of the Music app displaying nothing. Also, how do playlists work when you have album view within the playlist, is this still possible like in Mojave?

i really want to upgrade to Big Sur as the rest of the OS looks great, but Music is a dealbreaker for me, like it was with Catalina.
 
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mikzn

macrumors 68020
Sep 2, 2013
2,320
1,648
Vancouver
Could anyone post a screenshot of how the album view or recently added album view looks like on a 27 inch iMac display with the itunes window covering most of the screen.

FWIW - IMHO - "Getting" artwork for iTunes and Music has been a downhill slide since iTunes 12.6 and is not just a Big Sur or Catalina bug.

Here are a few screen shots -

1) Big Sur / Music 1.1.0.278 on a 32 inch LG screen
music-bigsur-b11.png



2) iTunes 12.9.5.5 / Mojave on same 32 inch LG screen
itunes-mojave.png


3) First Screen Shot of Music when iTunes library was imported aug 2020 - 70% of art work missing - then did the "get artwork" thing and got some artwork restored but many over 30% was still missing and have been slowly adding them back manually since
music-bigsur-beta.png
 
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Traverse

macrumors 604
Mar 11, 2013
7,004
3,324
Here
FWIW - IMHO - artwork for iTunes and Music has been a downhill slide since iTunes 12.6

Here are a few screen shots -

1) Big Sur / Music 1.1.0.278 on a 32 inch LG screen
View attachment 968692


2) iTunes 12.9.5.5 / Mojave on same 32 inch LG screen
View attachment 968694

3) First Screen Shot of Music when iTunes library was imported aug 2020 - 70% of art work missing - then did the "get artwork" thing and got some artwork restored but many over 30% was still missing and have been slowly adding them back manually since
View attachment 968697
So it looks like there is no longer wasted white columns on either side of the album artwork view on large screens, is this true? When I take the Catalina music app full screen on a 27" iMac I only get to see 6 albums per row with random unused white space on either side.
 
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Mr. 123

macrumors regular
Sep 20, 2016
216
60

Thanks for the screenshots! 6 albums is a lot less than what you can view in iTunes but the large artwork looks nice, and it’s great that the blank sides as mentioned by Traverse seem to have been removed!

How does it look when you click on an album in Big Sur? I know that the drop down menu is replaced by albums opening on a new page, but does a long album display like in your second screenshot of iTunes, where the album is divided into 2 columns or vertical rows of tracks on big displays or is it just one column or vertical row in the middle, like in Catalina?

Really worrying about the artwork though, I have over 2000 albums so not looking forward to manually add every cover. I added every cover myself and never used iTunes automatic cover download feature so maybe that makes a difference?

Another question would be, metadata, like play count, have there been any issues with that?
 
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mikzn

macrumors 68020
Sep 2, 2013
2,320
1,648
Vancouver
So it looks like there is no longer wasted white columns on either side of the album artwork view on large screens, is this true? When I take the Catalina music app full screen on a 27" iMac I only get to see 6 albums per row with random unused white space on either side.

I don't have Catalina anymore to compare it with - but here is a full screen mode on the same 32 inch LG screen

full screen 32inch lg.png


and for anyone interested - song view - which is what I use mostly (along the mini player)
song view big sur.png
 
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mikzn

macrumors 68020
Sep 2, 2013
2,320
1,648
Vancouver
Thanks for the screenshots! 6 albums is a lot less than what you can view in iTunes but the large artwork looks nice, and it’s great that the blank sides as mentioned by Traverse seem to have been removed!

How does it look when you click on an album in Big Sur? I know that the drop down menu is replaced by albums opening on a new page, but does a long album display like in your second screenshot of iTunes, where the album is divided into 2 columns or vertical rows of tracks on big displays or is it just one column or vertical row in the middle, like in Catalina?

Really worrying about the artwork though, I have over 2000 albums so not looking forward to manually add every cover. I added every cover myself and never used iTunes automatic cover download feature so maybe that makes a difference?

Another question would be, metadata, like play count, have there been any issues with that?

Here is the screen shot album view / big sur goes to a new page like you said but has a back button which is nice.
album view big sure.png


Yes the iTunes automatic cover download feature makes a big difference - but does not get all even if they used to work - I think apple no longer supports artwork from Gracenotes? anyway it is definitely worth doing it - I got half my missing artwork back that way.

No issues with meta data / playcounts are intact and imported perfectly for me / and also playlists imported perfectly also
 
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