Music playlists disappear under pb ios11?

CoriG

macrumors 6502
Original poster
Jun 7, 2011
490
96
hello!
I just downloaded the PB iOS11 on my iPhone 7+ and I went to the music app and all of my old playlists have disappeared. Has anyone had this issue? Any ideas how to get them back? Any help would be appreciated!!
Thanks!
 

Chazzle

macrumors 68000
Jul 17, 2015
1,906
1,837
hello!
I just downloaded the PB iOS11 on my iPhone 7+ and I went to the music app and all of my old playlists have disappeared. Has anyone had this issue? Any ideas how to get them back? Any help would be appreciated!!
Thanks!
I’m assuming you updated OTA and didn’t do an iCloud restore, right? I would check in Settings under iPhone storage to see if it appears the music is still on your phone. If the music is still there, try restarting your phone and see if the playlists appears. I had this happen with the photos app where a bunch of photos that I had just taken were gone. A restart fixed it.
 

CoriG

macrumors 6502
Original poster
Jun 7, 2011
490
96
I’m assuming you updated OTA and didn’t do an iCloud restore, right? I would check in Settings under iPhone storage to see if it appears the music is still on your phone. If the music is still there, try restarting your phone and see if the playlists appears. I had this happen with the photos app where a bunch of photos that I had just taken were gone. A restart fixed it.
Thanks!
 

jmp51483

macrumors member
Apr 22, 2010
42
12
My playlists are also missing on the iPad specifically, works fine on the iPhone. This has been an issue since DB1.
 

dmontopoli

macrumors newbie
Dec 29, 2016
19
20
hello!
I just downloaded the PB iOS11 on my iPhone 7+ and I went to the music app and all of my old playlists have disappeared. Has anyone had this issue? Any ideas how to get them back? Any help would be appreciated!!
Thanks!
I have the same problem and my playlists still do not appear even after re-booting and re-starting my iPhone, or logging out/in to my itunes account wih my Apple id.

Any help would be greatly appreciated.
[doublepost=1498862119][/doublepost]Okay, I finally figured out the solution. Upgrading to iOS Public Beta 11 turned off iCloud Music Library in Settings. Once I re-enabled iCloud Music Library, my playlists and music appeared.
 

CoriG

macrumors 6502
Original poster
Jun 7, 2011
490
96
I have the same problem and my playlists still do not appear even after re-booting and re-starting my iPhone, or logging out/in to my itunes account wih my Apple id.

Any help would be greatly appreciated.
[doublepost=1498862119][/doublepost]Okay, I finally figured out the solution. Upgrading to iOS Public Beta 11 turned off iCloud Music Library in Settings. Once I re-enabled iCloud Music Library, my playlists and music appeared.
The same thing happened to me as well.
 

Rsauerf

macrumors newbie
Jul 7, 2017
12
2
Rio de Janeiro, Brasil
Some of my old playlists only appear on the “For you” tab. None of them shows up in the main list. Furthermore, when I create a new playlist on the phone it doesn’t appear on itunes after synchronized, it stays only on the phone and vice versa. All my music is in the iphone’s memory. Tried all the solutions suggested above but no success. It seems that there’s no communication between itunes and the iphone. My ignorance can be really annoying sometimes. I would thank so very much any help lended.
 
Last edited:

CoriG

macrumors 6502
Original poster
Jun 7, 2011
490
96
Some of my old playlists only appear on the “For you” tab. None of them shows up in the main list. Furthermore, when I create a new playlist on the phone it doesn’t appear on itunes after synchronized, it stays only on the phone and vice versa. All my music is in the iphone’s memory. Tried all the solutions suggested above but no success. It seems that there’s no communication between itunes and the iphone. My ignorance can be really annoying sometimes. I would thank so very much any help lended.
Have you checked to see whether your iCloud music library is turned on? That was my issue. The library was turned off when I upgraded to PB2
 

Rsauerf

macrumors newbie
Jul 7, 2017
12
2
Rio de Janeiro, Brasil
Have you checked to see whether your iCloud music library is turned on? That was my issue. The library was turned off when I upgraded to PB2
[doublepost=1499537952][/doublepost]Yes. I tried both ways, iCloud Music Library ON and OFF always booting the phone between changes. It made no difference. This on iTunes. On the iPhone, since the beginning, everytime I switched the IML ON on settings-music, no matter the option I used (keep music or substitute matches), it switched off by itself there. Couldn’t keep that turned on. Really don’t know why.
 

Rsauerf

macrumors newbie
Jul 7, 2017
12
2
Rio de Janeiro, Brasil
[doublepost=1499537952][/doublepost]

Yes. I tried both ways, iCloud Music Library ON and OFF always booting the phone between changes. It made no difference. This on iTunes. On the iPhone, since the beginning, everytime I switched the IML ON on settings-music, no matter the option I used (keep music or substitute matches), it switched off by itself there. Couldn’t keep that turned on. Really don’t know why.

Solved! Problem was with the version of IOS11 that was installed on my phone. As soon as I upgraded to the beta 2 version everything began to work normally. So relieved!!! Thanks a bunch everyone for the help.
 
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nc11

macrumors member
Jul 8, 2013
43
2
Having just installed the PB I’ve got the same issue with playlists. How do I know if I’m running PB1 or 2?!
 

nc11

macrumors member
Jul 8, 2013
43
2
Yup, that’s the one installed. I guess I’ll have to wait for the next update to get my playlists back...
 

phillytx

macrumors newbie
Sep 12, 2016
6
0
Austin, TX
How do I turn my iCloud music library? My playlists have disappeared, but all of my music is on my phone. (Any help would be appreciated! My playlists did not disappear immediately after I upgraded to ios11, but now are gone.)
 

CoriG

macrumors 6502
Original poster
Jun 7, 2011
490
96
How do I turn my iCloud music library? My playlists have disappeared, but all of my music is on my phone. (Any help would be appreciated! My playlists did not disappear immediately after I upgraded to ios11, but now are gone.)
Go to settings - music- turn on iCloud music
 

julies24

macrumors newbie
Dec 30, 2017
1
0
I have the same problem and my playlists still do not appear even after re-booting and re-starting my iPhone, or logging out/in to my itunes account wih my Apple id.

Any help would be greatly appreciated.
[doublepost=1498862119][/doublepost]Okay, I finally figured out the solution. Upgrading to iOS Public Beta 11 turned off iCloud Music Library in Settings. Once I re-enabled iCloud Music Library, my playlists and music appeared.
Can you tell me how to do this please?