Music playlists disappear under pb ios11?

Discussion in 'iOS 11' started by CoriG, Jun 29, 2017.

  1. CoriG macrumors 6502

    Joined:
    Jun 7, 2011
    #1
    hello!
    I just downloaded the PB iOS11 on my iPhone 7+ and I went to the music app and all of my old playlists have disappeared. Has anyone had this issue? Any ideas how to get them back? Any help would be appreciated!!
    Thanks!
     
  2. Chazzle macrumors 68000

    Chazzle

    Joined:
    Jul 17, 2015
    #2
    I’m assuming you updated OTA and didn’t do an iCloud restore, right? I would check in Settings under iPhone storage to see if it appears the music is still on your phone. If the music is still there, try restarting your phone and see if the playlists appears. I had this happen with the photos app where a bunch of photos that I had just taken were gone. A restart fixed it.
     
  3. CoriG thread starter macrumors 6502

    Joined:
    Jun 7, 2011
    #3
    Thanks!
     
  4. jmp51483 macrumors member

    Joined:
    Apr 22, 2010
    #4
    My playlists are also missing on the iPad specifically, works fine on the iPhone. This has been an issue since DB1.
     
  5. dmontopoli macrumors newbie

    dmontopoli

    Joined:
    Dec 29, 2016
    #5
    I have the same problem and my playlists still do not appear even after re-booting and re-starting my iPhone, or logging out/in to my itunes account wih my Apple id.

    Any help would be greatly appreciated.
    --- Post Merged, Jun 30, 2017 ---
    Okay, I finally figured out the solution. Upgrading to iOS Public Beta 11 turned off iCloud Music Library in Settings. Once I re-enabled iCloud Music Library, my playlists and music appeared.
     
  6. CoriG thread starter macrumors 6502

    Joined:
    Jun 7, 2011
    #6
    The same thing happened to me as well.
     
  7. Rsauerf, Jul 7, 2017
    Last edited: Jul 7, 2017

    Rsauerf macrumors newbie

    Rsauerf

    Joined:
    Jul 7, 2017
    Location:
    Rio de Janeiro, Brasil
    #7
    Some of my old playlists only appear on the “For you” tab. None of them shows up in the main list. Furthermore, when I create a new playlist on the phone it doesn’t appear on itunes after synchronized, it stays only on the phone and vice versa. All my music is in the iphone’s memory. Tried all the solutions suggested above but no success. It seems that there’s no communication between itunes and the iphone. My ignorance can be really annoying sometimes. I would thank so very much any help lended.
     
  8. CoriG thread starter macrumors 6502

    Joined:
    Jun 7, 2011
    #8
    Have you checked to see whether your iCloud music library is turned on? That was my issue. The library was turned off when I upgraded to PB2
     
  9. Rsauerf macrumors newbie

    Rsauerf

    Joined:
    Jul 7, 2017
    Location:
    Rio de Janeiro, Brasil
    #9
    --- Post Merged, Jul 8, 2017 ---
    Yes. I tried both ways, iCloud Music Library ON and OFF always booting the phone between changes. It made no difference. This on iTunes. On the iPhone, since the beginning, everytime I switched the IML ON on settings-music, no matter the option I used (keep music or substitute matches), it switched off by itself there. Couldn’t keep that turned on. Really don’t know why.
     
  10. Rsauerf macrumors newbie

    Rsauerf

    Joined:
    Jul 7, 2017
    Location:
    Rio de Janeiro, Brasil
    #10

    Solved! Problem was with the version of IOS11 that was installed on my phone. As soon as I upgraded to the beta 2 version everything began to work normally. So relieved!!! Thanks a bunch everyone for the help.
     
  11. nc11 macrumors member

    Joined:
    Jul 8, 2013
    #11
    Having just installed the PB I’ve got the same issue with playlists. How do I know if I’m running PB1 or 2?!
     
  12. Rsauerf macrumors newbie

    Rsauerf

    Joined:
    Jul 7, 2017
    Location:
    Rio de Janeiro, Brasil
    #12
    Try going to Settings-General-About. There it will show the version that's installed, mine is 11.0 (15A5318g).
     
  13. nc11 macrumors member

    Joined:
    Jul 8, 2013
    #13
    Yup, that’s the one installed. I guess I’ll have to wait for the next update to get my playlists back...
     
  14. phillytx macrumors newbie

    Joined:
    Sep 12, 2016
    Location:
    Austin, TX
    #14
    How do I turn my iCloud music library? My playlists have disappeared, but all of my music is on my phone. (Any help would be appreciated! My playlists did not disappear immediately after I upgraded to ios11, but now are gone.)
     
  15. CoriG thread starter macrumors 6502

    Joined:
    Jun 7, 2011
    #15
    Go to settings - music- turn on iCloud music
     
  16. phillytx macrumors newbie

    Joined:
    Sep 12, 2016
    Location:
    Austin, TX
  17. julies24 macrumors newbie

    Joined:
    Dec 30, 2017
    #17
    Can you tell me how to do this please?
     
  18. dmontopoli macrumors newbie

    dmontopoli

    Joined:
    Dec 29, 2016
    #18

    Go to Settings, then Music, then turn on iCloud Music Library
     

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