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My 16" seems fine
- Thread starter alphaod
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I have a perfect MBP16 (i9 5500) too - no whine, screen is brighter than my '18 15inMBP, I cannot for the life of me replicate the YouTube popping complaint (just tried - I can't make it happen); no noisy fans, no noisy keys, nothing. If it weren't perfect, I'd take it back - £2700 is too much to spend to not have a perfect machine IMHO.
More than happy with this laptop - I am LOVING creating on it.
More than happy with this laptop - I am LOVING creating on it.
This is a forum where in the Airpods Pro section someone actually complained that the tiny chrome rings at the bottom of all Airpods was susceptible to scratches and that they were returned their AirPods due to this. Please see the circled part in the photo below to see what someone was complaining about to see the level of lunacy that takes place in here sometimes.
I said this in another thread, but this site does seem to have it's own little bubble of weirdness when it comes to Apple products, and I've seen in happen again and again. People get super excited when something new is announced, and as soon as it comes out they start picking it apart. It's common for people to talk about returning half a dozen machines to get a "perfect" one. Again, I feel for people who have legitimate issues, but the issues that most people are talking about seem so minor. I've compared it with 3 other models of MBP I have at hand (from 2009, 2014, and 2016) and either none of them have ghosting issues, or they all do and I am just not "sensitive" enough to see it (thank God!)
I've only had the machine for a short amount of time, so obviously I haven't thoroughly tested everything, but I'm pretty confident in saying that this is easily the best Apple portable ever. If you are worried, go to a store and look at one. If you can't see any problem with the screen or "coil whine", I doubt you will be dissatisfied.
I've only had the machine for a short amount of time, so obviously I haven't thoroughly tested everything, but I'm pretty confident in saying that this is easily the best Apple portable ever. If you are worried, go to a store and look at one. If you can't see any problem with the screen or "coil whine", I doubt you will be dissatisfied.
In reference to the speaker popping issue, it's been confirmed as a software issue, so it's more than likely that it's not your actual laptop that has the issue, but the software that's running it. Many people have said "you probably aren't hearing it" because it seems to manifest at different volume levels, and in different circumstances. So it's not so much that they're trying to belittle or minimize your experience (maybe some are, but I would bet most aren't) as they're trying to get the point across that simply not hearing it may not mean you don't have it.
A few users actually said a few times "I don't seem to have it, it seems fine" until they ran the gamut of "tests" and eventually heard it - from then on they couldn't unhear it. Maybe you don't have it. That would be amazing, because otherwise the laptop is pretty damn good, all things considered. It's just that since a whole lot of users here, units in stores (as many as ALL OF THEM in a couple of cases), users on the official Apple forums (which there may be some overlap from here for sure) also have the issue, it doesn't seem likely, knowing it's a software-related issue, that you simply don't have it. You might be lucky enough that it doesn't present the same way for whatever reason. Maybe you don't actually have it, but to brush it off as "hear no evil see no evil, must just be a bunch of squeaky wheels" is just as obtuse as saying "my speakers pop, this product is wholly hot garbage".
A few users actually said a few times "I don't seem to have it, it seems fine" until they ran the gamut of "tests" and eventually heard it - from then on they couldn't unhear it. Maybe you don't have it. That would be amazing, because otherwise the laptop is pretty damn good, all things considered. It's just that since a whole lot of users here, units in stores (as many as ALL OF THEM in a couple of cases), users on the official Apple forums (which there may be some overlap from here for sure) also have the issue, it doesn't seem likely, knowing it's a software-related issue, that you simply don't have it. You might be lucky enough that it doesn't present the same way for whatever reason. Maybe you don't actually have it, but to brush it off as "hear no evil see no evil, must just be a bunch of squeaky wheels" is just as obtuse as saying "my speakers pop, this product is wholly hot garbage".
It’s not stating the obvious at all. If the only posts are the 20 or 30 having problems, the only obvious thing to state would be that all the posts are complaining about problems. How is would it be helpful for readers to get the mistaken impression that everyone is having problems?
Perhaps if you had let everyone know your MBP 16 is fine, they wouldn’t have jumped to the conclusion that every single MBP has a defective T2 like some are claiming.
Just because it’s a software problem doesn’t mean you should jump to the conclusion that every single machine that’s running that software will have the problem.
There can be different calibration or other adjustments, different batches of parts—and often different suppliers of the same part. Or it may be that two or three factors have to be present for the problem to manifest: this audio IC AND this capacitor AND this volume setting or application.
Or the first 20,000 machines off the line are fine, but then the factory starts using a different lot number of a certain part and now there’s suddenly a problem for 10%, 50%, 90% or 100% of the later production.
Crap like that happens all the time, and many times it has to do with tolerances. The spec might be +/- 10%, and you've got a really good supplier who has always given you +/- 2% before. So the software or firmware has been calibrated/tweaked for optimum performance and everything’s great.
Then all of a sudden you get a batch of parts that are all in the range +4% to +7%—well within spec but not what you were used to getting, and not what the software was dialed in for. Once you identify the problem, you change some scaling or offset value or whatever, now you’re good to go again.
Hopefully they learn something about their processes so it won’t happen again.
I didn’t say anything about jumping to conclusions. I was addressing the reason people try to get others to really verify the issue’s existence before concluding they DONT have the issue. Particularly since in that thread users had thought they had no issue, but then after some playing around trying to find it, voila.
I mentioned a couple of times in my post it could really be that some units don’t have it at all. However I’ve been following this issue since the product launched (I got mine launch week) and as people got theirs, more and more users detailed the issue. Some said it’s barely noticeable and some said it’s super loud. My inbox still gets multiple reply notifications a day from the official forum thread of people saying “yeah mine too!”
I exchanged my original, the exchange has it. Others exchanged multiple before giving up and returning the product entirely. Units on the floor at stores have the issue, at locations all over the world.
So I may not be jumping to conclusions, but there is lots of evidence to suggest it’s not a localized, restricted issue.
you know, i have a perfect 16" i7 im totally happy with. i do not have an apple card but had considered it when i bought this since i only have one card and its for daily expenses and paid off monthly, no exceptions.
so ive been thinking i should probably have a second card for other major expenses separate from my daily expense card.
now with apple doubling the cash back to 6%, that makes an upgrade to 2.4 i9 only $100 instead of $300 (since i didnt use an apple card to begin with).
i would hate the thought of rolling the dice on another machine and even worse if it shows up perfect (lol), having to set it up and reformat mine and return it...
so ive been thinking i should probably have a second card for other major expenses separate from my daily expense card.
now with apple doubling the cash back to 6%, that makes an upgrade to 2.4 i9 only $100 instead of $300 (since i didnt use an apple card to begin with).
i would hate the thought of rolling the dice on another machine and even worse if it shows up perfect (lol), having to set it up and reformat mine and return it...
I think an argument can be made that an issue that you really have to work to identify/recognize is not much of an issue at all. Or at least it's the kind of issue that only certain people will have a problem with. I feel pretty strongly that the ghosting issue falls into this latter category. I don't think the 16" MBP's screen is defective, but it's possible that its level of ghosting is just slightly higher than previous machines, such that it falls just at the borderline where it bothers a few people and not others.
An argument can also be made that ghosting has a higher threshold as to whether it will affect what you're doing than something like speakers popping. Not only that, but if it pops loud enough for long enough, your speakers could be physically affected. Not to minimize the ghosting topic, as eventually there is certainly a limit particularly if you're doing high framerate work.
However I wouldn't want people to stop talking about it for either issue just because it doesn't affect me or what I do. If there is an issue that is detrimental to a targeted use of the laptop (including watching YouTube, but particularly things like video editing or music production -- something that people get income from) then I would expect it to be fixed, especially from the perspective of the product being touted as and expected to be a pro-level product with a high price tag.
I'll say again that either camp is not conducive to ensuring product quality - speaker popping doesn't negate all the units, nor does it make the product a hot piece of trash; however it also doesn't make it a non-issue because someone comes around and says my laptop is fine.
I'm glad that there may be users who aren't having issues - regardless if it is imperceptible or actually just working as intended. I really, actually am. That's better than having everyone unhappy - but having exchanged one unit for another with the same issue, hearing plenty of people saying their units have the issue, and having experience testing units at the Apple Store which all demonstrate the issue and hearing the same from others, this doesn't seem like something where people should be misled that it's an absolutely safe bet to purchase one if they aren't willing to deal with potential issues.
Forums tend to be populated with concerns and complaints, which is well and good, as it alerts consumers to the issues, and possible fixes. What you don't see on forums: the millions upon millions upon millions of satisfied and perfectly happy Apple customers. If you're not having problems, for the vast, vast majority of people, there's no reason to be here on this site.
Also, place me in the camp of perfect 2019 Macbook Pro 16" thus far. No problems, no whines, no noise, machine working as intended, every time.
Also, place me in the camp of perfect 2019 Macbook Pro 16" thus far. No problems, no whines, no noise, machine working as intended, every time.
The elephant in the room, however, is the rate of experienced issue. I returned one, got another with the same issue. Tested the units at the store, they have the issue. Others have done the same and had the same result. Although you're 100p correct that the negative often surfaces in place of the positive, it appears to be a little more complicated than users coming to a forum to complain.
I'm keeping my unit. It works fine elsewhere. For major audio/video work - I use headphones. I wish when I watched a movie or reference file that I would be able to use the incredible speakers without the feeling that I'm one skip from destroying them (whether or not I will, I still feel that way -- anxiety about it). So I'm not just here to complain, but I'm going to keep the issue as visible as I can wherever I can so that something may get done about it, being proactive. I'm not going to stop trying to address a very prominent issue because people have units that don't present the issue well or have the issue at all.
Again, if it was just my MBP and some others and I haven't had the exact same experience with other units, and others weren't having the same experience with multiple units, I wouldn't be here typing this. I would exchange/repair my unit and be on my merry way - **** happens.
However if I was to exchange or repair, I'd be playing a unit lottery by the looks of things - and THAT I have an issue with.