my 1week old macbook air 2010 stange LCD fault

Discussion in 'MacBook Air' started by iHadi, Nov 23, 2010.

  1. iHadi, Nov 23, 2010
    Last edited: Nov 24, 2010

    iHadi macrumors newbie

    Joined:
    Jul 13, 2010
    #1
    after less than a week of using my lovely (or ex-lovely!!!:mad:) macbook air...suddenly I see a horizontal line in the middle of my LCD (image below)...first i think this is a MacOS bug or caused by an application...but after restarting the computer i see this line visible even at startup screen:eek::confused:...i really nervous about this...there is no apple store arround us and i can't use my warranty for solving this problem...i don't know what can i do now? any purpose?:(:(:(
    sorry for my bad english...english is my second language...

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  2. Hellishness macrumors 65816

    Hellishness

    Joined:
    Jan 27, 2010
    Location:
    Bay Area, CA
    #2
    Why can't you use you're warranty? I'd give it a 95%+ that they'd at least replace the display if not the whole computer.
     
  3. iHadi thread starter macrumors newbie

    Joined:
    Jul 13, 2010
    #3
    because i live in iran and apple don't have any support in my country...:(
     
  4. iHadi thread starter macrumors newbie

    Joined:
    Jul 13, 2010
    #4
    one another question my macbook air shipped from Canada (by one of my friends)...now for using apple warranty support, is it necessary to send my macbook to canada? or any apple store in other country will fix my macbook for free?
     
  5. halledise macrumors 65816

    Joined:
    May 7, 2009
    Location:
    Hamilton Island, Whitsundays, QLD Australia
    #5
    applecare warranty is valid in any country where Macs are legally sold.
    given you are in Iran you would absolutely need to send/take your Mac to another (legally sanctioned) country.
    other than that, you are screwed :D
     
  6. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #6
    Sorry that you are having problems, but you have to know that no one is perfect. Apple sells so many of these, and there is going to few bumps in the road for sure. Find a way to send it back to apple.
     
  7. Tears Apart macrumors 6502a

    Tears Apart

    Joined:
    Jun 10, 2009
    Location:
    Outside Closer
    #7
    There's no reseller in Iran I take. You are left with no other choice than bringing/sending the laptop to a country where Apple has a direct or indirect presence and have it fixed there.

    It doesn't necessarily have to be an Apple store. When I lived in Iceland and there was no Apple store yet in the country there was a company taking care of repairs on behalf of Apple.

    Hope you'll solve your problem.
     

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