My 2016 Macbook Pro bug list

[joleel7]

After receiving my 2016 MacBook Pro last Thursday with 2.9 CPU/16GB/4GB GPU RAM/1TB Storage so far i experienced the following issue.

1. MBP failed to wake up from sleep, screen blank but I can see the touch bar. Logged a call to Applecare reset SMC seemed to do the trick.

2. Battery stated not charging but it is charging but possible I was using the third party USB charging station instead of Apple supplied charger so not really an issue here.

3. Facetime and photo booth failed to detect camera, rebooted the MacBook and it works now..

4. I have the battery reported incorrect time remain on the battery.

I hope all these are software related issue.. I don't want to return it, it is a sweet but pricey machine :-( share your list and solution if possible..

 

[fs454]

Are you in the US or other place with many Apple Stores? Just keep an eye on those things, most of that is just software, but if the failing to wake from sleep stuff keeps happening your specific CTO config is stocked in stores. You just have to call and ask if they've got it (doesn't show up for pickup online) if you want to make a swap within the return period and/or they deem it necessary to swap.

 

[thesaint024]

I don't think 2 and 4 are bugs. Not a single person has gotten an accurate read from battery life remaining estimate. 2 is likely the aftermarket charger. If you have that issue with the Apple charger, I would be concerned. 1 and 3 seem like software, but I could be wrong. I've never had these 2 things happen, but I have had one issue where the touchbar buttons stopped working. It just required a restart.

 

[joleel7]

Are you in the US or other place with many Apple Stores? Just keep an eye on those things, most of that is just software, but if the failing to wake from sleep stuff keeps happening your specific CTO config is stocked in stores. You just have to call and ask if they've got it (doesn't show up for pickup online) if you want to make a swap within the return period and/or they deem it necessary to swap.

I am in Canada, Toronto to be exact.. I will keep an eye on wake from sleep issue even my old 2009 MBP does not have such problem. Thanks!
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I don't think 2 and 4 are bugs. Not a single person has gotten an accurate read from battery life remaining estimate. 2 is likely the aftermarket charger. If you have that issue with the Apple charger, I would be concerned. 1 and 3 seem like software, but I could be wrong. I've never had these 2 things happen, but I have had one issue where the touchbar buttons stopped working. It just required a restart.

I hope this is a software issue I really don't want to replace or return but I can't keep restarting the MacBook that's the reason I move to Mac

 

[fs454]

I am in Canada, Toronto to be exact.. I will keep an eye on wake from sleep issue even my old 2009 MBP does not have such problem. Thanks!
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That's the only thing in your list that's been a sign of hardware/GPU issues in other threads - but if you're not getting any other weird visual artifacting it may have just been a fluke. Mine hasn't failed to wake from sleep at all thus far, for what it's worth.

 

[Steven Neighbors]

That's the only thing in your list that's been a sign of hardware/GPU issues in other threads - but if you're not getting any other weird visual artifacting it may have just been a fluke. Mine hasn't failed to wake from sleep at all thus far, for what it's worth.

My 2016 15" mbp had the wake from sleep issue 3 times the first week I had it while running in clamshell mode with an external monitor. It hasn't happened again since I started leaving the lid open and using both screens. Never had the problem with my 2009 13" mbp and I always ran it in clamshell mode. However, I couldn't run Sierra on it so maybe that is the problem?.

 

[Mxbzz]

After receiving my 2016 MacBook Pro last Thursday with 2.9 CPU/16GB/4GB GPU RAM/1TB Storage so far i experienced the following issue.

1. MBP failed to wake up from sleep, screen blank but I can see the touch bar. Logged a call to Applecare reset SMC seemed to do the trick.

This would happen to me 1 in every 4 times while plugged into an external monitor. I sent it in for repair last Monday and am waiting for it to be shipped back to the Apple Store. When this would happen, it would log an error in the Console with the name of 'Control Strip'.

Can't say I've seen any of the other issues you've had, except maybe the battery. It's very inconsistent and I had to reboot my MBP after every use (when not plugged in) to get whatever to stop draining my battery, even if I only had a single tab on Safari open.

 

[SoyCapitanSoyCapitan]

4. I have the battery reported incorrect time remain on the battery.

That feature should be banned. It has never worked properly on any device or any OS because there is no way it can predict usage, network signal strength or social media notifications. It's like crystal ball gazing. Nonsense.

 

[sniffies]

Are you in the US or other place with many Apple Stores? Just keep an eye on those things, most of that is just software, but if the failing to wake from sleep stuff keeps happening your specific CTO config is stocked in stores. You just have to call and ask if they've got it (doesn't show up for pickup online) if you want to make a swap within the return period and/or they deem it necessary to swap.

I concur. Number 1 is a kernel panic related issue. I returned mine after 15 panics in a single day. They offered replacement or full refund no questions asked (even though purchased more than a month ago).

 

[joleel7]

New bug detected..

5. FaceTime and Photo Booth failed to detected camera... Rebooted the MBP that fixed the problem.

6. Today MBP failed to wake from sleep again rebooted the MBP and logged another call to Apple Care, support have me reinstall the OS..

I am very disappointed with this version of MBP, I pretty much have to reboot the machine daily now I really hope tyhios is a Sierra's bug.. I give it another week before I return this unit to Apple and go back to my old 2008 MBP.

 

[pocketdoc]

Has anyone had the disappearing mouse/cursor bug? Moving the cursor around does not work at first, then it shows up after a few seconds. Happens more with browsing.

 

[joleel7]

Has anyone had the disappearing mouse/cursor bug? Moving the cursor around does not work at first, then it shows up after a few seconds. Happens more with browsing.

I think it happened to me once..

 

[dyn]

Try an upgrade to 10.12.2 first and see if that fixes anything (since you still have the time remaining in the battery icon, you are not on 10.12.2 because that version removes it). Reinstalling the OS takes more time so do that when this doesn't work.

 

[joleel7]

Try an upgrade to 10.12.2 first and see if that fixes anything (since you still have the time remaining in the battery icon, you are not on 10.12.2 because that version removes it). Reinstalling the OS takes more time so do that when this doesn't work.

Thanks but my MBP come with 10.12.2 installed..

 

[dyn]

Then you may want to clarify that you are looking in Activity Monitor for that time remaining as that is the only place in 10.12.2 where you can still see it.

As someone explained here, this timer will never ever be able to give you a correct time remaining because we cannot predict the future. What you put in here as a bug is in fact expected behaviour. It is only an indicator that uses some educated guessing by looking at your usage in the last 5 minutes. With the newer processors that is nearly impossible to do (they can now respond very quickly to high cpu loads, it is within milliseconds). If you want to see energy usage I'd suggest looking at the graph on the bottom right of the energy tab and ignoring the time remaining on the same tab. The graph tells you the trend which is a better way of guessing how long you can still work without having to plug in (guessing is as accurate as one can get with these things because one cannot predict the future).

Anyway, seems like reinstalling is the only thing left. Good luck!

 

[joleel7]

Thanks dny my biggest problem now is the MBP failed to wake up from sleep.. Hope the reinstallation of OS will fix the issue..

 

[Awjvail]

Thanks but my MBP come with 10.12.2 installed..

Then you've got a super-duper special build because 10.2.2 does not have a time remaining indicator in the battery menu.

 

[joleel7]

Then you've got a super-duper special build because 10.2.2 does not have a time remaining indicator in the battery menu.

you have a 10.2.2 installed in yours? You should return it, mine is 10.12.2 preinstalled and I never said the battery indicator is in the battery menu?? I was looking at the activity energy tab.

 

[bdspilot]

Has anyone had the disappearing mouse/cursor bug? Moving the cursor around does not work at first, then it shows up after a few seconds. Happens more with browsing.

I have this problem after rebooting computer. I also have the sleep/wake graphics glitch.

 

[SoloXis]

Mine had some of these issues as well, including disappearing clip names in FCPX (all files on local drives), sleep/wake issues, system-wide hangs when dragging files to trash. However, they seem to have slowly ironed themselves out within a week of owning the MBP so perhaps some processes in the background are screwing things up in the first week of using it.

 

[joleel7]

Hmm.. It really fixed itself a week later? I did some reading and I heard the sleep wake issue may relate to the USB-C connected cable so I disconnected all my cable yesterday night and this morning my battery is 100% full and I have no sleep wake issue so I am keeping my finger crossed!

 

[SoloXis]

Hmm.. It really fixed itself a week later? I did some reading and I heard the sleep wake issue may relate to the USB-C connected cable so I disconnected all my cable yesterday night and this morning my battery is 100% full and I have no sleep wake issue so I am keeping my finger crossed!

Just encountered another sleep-wake failure this morning. My MBP always runs in clamshell mode and connected to my 4K display so perhaps that's one of the possible causes. I've already been in touch with an Apple technical specialist to capture data from my MBP every time the kernel panic occurs. It'll take them some time to find the root cause though.

 

[bobbydd21]

Just encountered another sleep-wake failure this morning. My MBP always runs in clamshell mode and connected to my 4K display so perhaps that's one of the possible causes. I've already been in touch with an Apple technical specialist to capture data from my MBP every time the kernel panic occurs. It'll take them some time to find the root cause though.

I have this same issue as well. Running 10.12.2 on a 2016 15" MacBook Pro w/ touchbar. I'm using a 4k LG monitor connected with a USB-C to DisplayPort cable. I've tried several different cables. At least once per day while in clamshell mode when I go to wake my mac from sleep the external monitor stays blank. I then open the lid of my mac and that display is also blank. The touchbar is lit up but frozen.

 

[bdspilot]

Sleep/wake issue and disappearing cursor seem to be fixed in 10.12.3

 

[Wildkraut]

After receiving my 2016 MacBook Pro last Thursday with 2.9 CPU/16GB/4GB GPU RAM/1TB Storage so far i experienced the following issue.

1. MBP failed to wake up from sleep, screen blank but I can see the touch bar. Logged a call to Applecare reset SMC seemed to do the trick.

Well, there aren't any Macs without occasional standby wakeup hiccups.
Even my 27" late 2012 does sometimes not wake up from standby.