While I was having this MacBook Pro, I had too many problems.
To make the long story short, I am a careful computer user and I treat my computer like my baby since I am a college student studying Architecture and I spend more time and money on my computer than on books and there haven been 5 replacements on this mbp that I am using right now.
My 1st hard drive crash happened 3 weeks after I bought my mbp in April 2008. I got it replaced under warranty.
2nd hard drive crash happened little after 6 months.
I went and bought AppleCare.
3rd crash was LOGIC BOARD crash. It happened a week before my final presentation for my design studio during Thanksgiving weekend. Thanks goodness AppleCare covered the replacement part cost. I still had to pay for labor fee because they had to 'investigate' what the problem was.
4th crash happened 6 months after the logic board replacement.
5th crash happened 2 months after the 4th hard drive replacement. It was June or July, 2010.
Basically, I had brand new system every 6 month and I am sure getting a different MBP even the same old model would be a better idea for both Apple and me.
I think I deserve complaining/whining about what I went through after this many problems with one MBP. So, please bear with me.
In my college program, more than 70% has same mbp as I do and mine is the only mbp had this much problem. My peers usually have charger and battery problems, not consistent hardware problems.
Do you all think I just need to calm down and throw $2500 away at this point? I've been thinking about suing Apple for many different damages caused by my mbp not meeting minimum performance expectation. It's a little too extreme but I think I am at that level I cannot stand how this machine cannot not meet minimum expectations for its lower-end machines even after getting "fixed" 5 times with same or similar issues.
Purchasing 15" mbp with $2500 was a contract between Apple and I and this is ridiculous how this particular machine did not meet its expectation. I even paid $500 more to get a better graphic card. It turned out I didn't get to use any of them. In fact, I was very close to failing one of my class because my computer kept crashing. Again, my classmates were doing exact same thing as I did and my mbp was the only one having that problem. At the end, I got excused and got to make up for the assignments couldn't turn in on time because of "technical difficulty" that I was having.
Kudos to AppleCare for a good service, though. However, Apple need to do better job making computers better when it's charging three times more than other computers with same spec.
I remember the day I bought my mbp how I was excited when I first saw the "Welcome" screen and now I do not appreciate seeing that purple screen.
My AppleCare expires in April 2011 and who knows when this computer would crash. If it was just hard drive problem, I can get it fixed but it has a history of logic board failure and I really hope logic board remains fine.
It is obvious that I did not get to use this computer as well as other mbp users and I am sad I couldn't experience much of good things as a MacBook Pro user.
:'(
Thanks you all for reading. I just got so sad this evening about the fact that I gave up on running time machine on this mbp after the 5th replacement. I don't think I will ever use this machine again to save pictures with my family like most of people do on their personal computers.
This mbp is gonna be a public computer like at a library from next week. I won't run any of my CS3 that I spent $600 and never really got to use because my logic board or hard drive will get destroyed if I run anything on this computer other than basic programs that came with Leopard + iLife + iWork. I am going to try Windows. Wish me a luck.
Haaaa....
I wish I was being a drama queen and this was not a real situation.
Have a good night, you all.
To make the long story short, I am a careful computer user and I treat my computer like my baby since I am a college student studying Architecture and I spend more time and money on my computer than on books and there haven been 5 replacements on this mbp that I am using right now.
My 1st hard drive crash happened 3 weeks after I bought my mbp in April 2008. I got it replaced under warranty.
2nd hard drive crash happened little after 6 months.
I went and bought AppleCare.
3rd crash was LOGIC BOARD crash. It happened a week before my final presentation for my design studio during Thanksgiving weekend. Thanks goodness AppleCare covered the replacement part cost. I still had to pay for labor fee because they had to 'investigate' what the problem was.
4th crash happened 6 months after the logic board replacement.
5th crash happened 2 months after the 4th hard drive replacement. It was June or July, 2010.
Basically, I had brand new system every 6 month and I am sure getting a different MBP even the same old model would be a better idea for both Apple and me.
I think I deserve complaining/whining about what I went through after this many problems with one MBP. So, please bear with me.
In my college program, more than 70% has same mbp as I do and mine is the only mbp had this much problem. My peers usually have charger and battery problems, not consistent hardware problems.
Do you all think I just need to calm down and throw $2500 away at this point? I've been thinking about suing Apple for many different damages caused by my mbp not meeting minimum performance expectation. It's a little too extreme but I think I am at that level I cannot stand how this machine cannot not meet minimum expectations for its lower-end machines even after getting "fixed" 5 times with same or similar issues.
Purchasing 15" mbp with $2500 was a contract between Apple and I and this is ridiculous how this particular machine did not meet its expectation. I even paid $500 more to get a better graphic card. It turned out I didn't get to use any of them. In fact, I was very close to failing one of my class because my computer kept crashing. Again, my classmates were doing exact same thing as I did and my mbp was the only one having that problem. At the end, I got excused and got to make up for the assignments couldn't turn in on time because of "technical difficulty" that I was having.
Kudos to AppleCare for a good service, though. However, Apple need to do better job making computers better when it's charging three times more than other computers with same spec.
I remember the day I bought my mbp how I was excited when I first saw the "Welcome" screen and now I do not appreciate seeing that purple screen.
My AppleCare expires in April 2011 and who knows when this computer would crash. If it was just hard drive problem, I can get it fixed but it has a history of logic board failure and I really hope logic board remains fine.
It is obvious that I did not get to use this computer as well as other mbp users and I am sad I couldn't experience much of good things as a MacBook Pro user.
:'(
Thanks you all for reading. I just got so sad this evening about the fact that I gave up on running time machine on this mbp after the 5th replacement. I don't think I will ever use this machine again to save pictures with my family like most of people do on their personal computers.
This mbp is gonna be a public computer like at a library from next week. I won't run any of my CS3 that I spent $600 and never really got to use because my logic board or hard drive will get destroyed if I run anything on this computer other than basic programs that came with Leopard + iLife + iWork. I am going to try Windows. Wish me a luck.
Haaaa....
I wish I was being a drama queen and this was not a real situation.
Have a good night, you all.
