My 27" iMac order

Discussion in 'iMac' started by Bigtree, Apr 2, 2013.

  1. Bigtree macrumors 6502


    Aug 7, 2007
    Just received this:

    " We appreciate your recent purchase from the Apple Store. Following is
    an update regarding the status of your order WXXXXXXXXX.

    Due to an unexpected delay, we now anticipate shipping the following
    item(s) as follows:

    Z0MS, IMAC 27"/QC
    Ships by 1 - 3 business days
    Delivers by Apr 6 - Apr 10

    We regret any inconvenience this delay may cause.

    A shipment notification, with tracking information, will be emailed to
    you as soon as your order is shipped. You may check the status of your
    order any time by visiting our online order status website at

    If you prefer, you may change or cancel your order anytime before it is
    shipped. If you choose to cancel your order, Apple will issue a prompt

    We are happy to answer questions or provide further status regarding
    your order. You may reach us by calling 1-800-676-2775, Mon-Fri 5am-8pm
    or Sat-Sun 7am-4pm Pacific time.

    If we do not hear from you, we will continue processing your order.

    We appreciate your business and your patience. Thank you for shopping
    at the Apple Store!"

    Why are they so willing to cancel the order? What kind of mac will I get? Why can't they tell me the first time when my computer will ship? This is not like Apple. What's holding this order up? I'm growing weary of Apple.
  2. Shrink macrumors G3


    Feb 26, 2011
    New England, USA
    What part of the phrase "unexpected delay" is causing a problem?

    You will get the kind of Mac that you ordered, most likely.

    They are willing to Cancel the order in case you don't want to wait for the delayed delivery.

    Shame on Apple for offering to Cancel your order!!

    I can certainly understand that a delay in the order would cause you to become "weary" of Apple. Those unexpected delays are so existentially tiring.

  3. FreemanW macrumors 6502

    Sep 10, 2012
    The Real Northern California
  4. mushroomtip, Apr 2, 2013
    Last edited: Apr 2, 2013

    mushroomtip macrumors 6502


    Oct 27, 2012
    Dude ! Take a chill pill ! Today is April 2nd , you really that upset you have to wait a few more days ? the cancel option is called a courtesy which is rare with companies the size of Apple ! Other companies I imagine make it a bit more difficult to cancel . Just sit tight.
  5. marzer macrumors 65816


    Nov 14, 2009
    "Just because you're paranoid doesn't mean they aren't after you."
  6. Bigtree thread starter macrumors 6502


    Aug 7, 2007
    WOW! Your reading more into to this than I am!

    I just don't understand how a company as large as Apple can give a delivery date and not own up to it. It's either on the shelf or not. In my business, I don't call my customer to schedule to install their custom window shade unless it's in my my hands and is in working order.
  7. gzigoris macrumors member


    Feb 6, 2013
    Middle MI.USA
    Lord Quit crying. Just a month ago we new Mac owners had to wait a month to get out iMacs. Ordered February 6 2013 received March 8th 2013. God Give them a little slack Dude.:cool:
  8. madsci954 macrumors 68030

    Oct 14, 2011
    Two words: **** happens. I would think the order cancellation is an automated option that pops up if there is a delay, in the event the delay is a longer period of time, like weeks or months.

    But if it's a few days, chill.
  9. virginblue4, Apr 3, 2013
    Last edited: Apr 3, 2013

    virginblue4 macrumors 68000


    Apr 15, 2012
    United Kingdom
    As it says, it is an UNEXPECTED delay. How do you know that one hasn't been damaged and they have to build a new one? Or there is a problem with the courier?

    It's not like they said it ships within 24 hours. They may have to build your one and the parts may be delayed / damaged etc.

    Get over it.
  10. Bigtree, Apr 3, 2013
    Last edited: Apr 3, 2013

    Bigtree thread starter macrumors 6502


    Aug 7, 2007

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