Well, on day 3 of light use of my new 32gb iPhone I went to use it and the screen was completely white with very light (and wide) blue lines on it. I could only read the very upper line with the time and signal strength, that's it. I tried a soft reset, nothing. The screen was TOAST!
There was no drop of the phone, was never near liquid, nothing. Only in my holster on my hip all day.
Luckily I could still use the voice control and called my wife to tell her my phone was out of comission, otherwise I was completely and utterly screwed without my lifeline to work and family!
I took it into the local apple store to see what they could do, and saw the line of about 30 people waiting to get their new 3GS... found a helpful person that got me back to the genious bar, only to find out that I would have at least a 2 hour wait to get this exchanged out... When I mentioned about getting an exchange for a new one, they asked where I had bought it at... I told them the Apple Online Store, and they said they couldn't do it because I didn't buy it in store... hmm, Apple really isn't Apple, or so it seems with internet purchases. I did have one of my friends return a computer to a store that he had purchased at the apple store online though.. interesting.
I had to go back to work, and finally returned late in the afternoon and got worked in- only waited 15 minutes then.
The guy working the genious bar said that it was definately a defective unit
. I asked how many they've seen so far over the 3 days, and he told me 3 total (out of the prob. thousands they've sold there).
Just my luck!! I can't believe I got a bad iPHone, this was very frustrating and I'm glad I wasn't in a more critical situation or on vacation when it decided to crap out, that could have been VERY bad....
Had to again go through setup, synch, adding my MAC address to my wifi, etc., etc, but finally got it back to where it should be... I'm hoping for better luck on this one...
There was no drop of the phone, was never near liquid, nothing. Only in my holster on my hip all day.
Luckily I could still use the voice control and called my wife to tell her my phone was out of comission, otherwise I was completely and utterly screwed without my lifeline to work and family!
I took it into the local apple store to see what they could do, and saw the line of about 30 people waiting to get their new 3GS... found a helpful person that got me back to the genious bar, only to find out that I would have at least a 2 hour wait to get this exchanged out... When I mentioned about getting an exchange for a new one, they asked where I had bought it at... I told them the Apple Online Store, and they said they couldn't do it because I didn't buy it in store... hmm, Apple really isn't Apple, or so it seems with internet purchases. I did have one of my friends return a computer to a store that he had purchased at the apple store online though.. interesting.
I had to go back to work, and finally returned late in the afternoon and got worked in- only waited 15 minutes then.
The guy working the genious bar said that it was definately a defective unit
. I asked how many they've seen so far over the 3 days, and he told me 3 total (out of the prob. thousands they've sold there). Just my luck!! I can't believe I got a bad iPHone, this was very frustrating and I'm glad I wasn't in a more critical situation or on vacation when it decided to crap out, that could have been VERY bad....
Had to again go through setup, synch, adding my MAC address to my wifi, etc., etc, but finally got it back to where it should be... I'm hoping for better luck on this one...
