I have seen these threads all over the place, but my issue combines two different threads. So, I bought the base model Macbook Pro on Feb 8th, and love it. I had no hard feelings at first, because my laptop performed everything I need it to do. I bought it from a local authorized apple service and reseller. Not a "Apple Store" When I close the lid to my computer, it goes to sleep. When I open it, the screen stays black, and I have to hold the power button to turn on computer, and it totally restarts it, preventing me from working on big projects. Now that I am having this problem I have been thinking of asking for the upgrade. I know that this is probably an easy fix for the tech, but it is causing me trouble. How should I go about arguing my point to these guys and walk out with the new upgraded one.