Back on January 20th, 2011, I purchased their ultimate in-store configuration for the MBP 15" w/ antiglare.
Today I saw that they had updated the machines and I won't lie, I was pretty disappointed in myself for making the dive so soon. Not because of the beefier processor, but the SDXC card reader which can spare me valuable seconds as a photographer. I head over to the Apple Store to see if the new machines were to craze over; they are.
I spoke to a rep, and asked politely if there was any way they could work with me and let me exchange, even if it meant a restocking fee.
They asked me why I wanted to exchange, and I told them the truth, I can care less about the processor upgrade, its just the SDXC feature that I really need. She asked where was the machine and I told her it was in my car, I didn't want to be an arrogant bastard walking in with it thinking they would do it.
She spoke to her manager, and before I knew it, I was shaking everyone's hand and leaving with a new MBP in my grasp, sans re-stocking fee.
I'm just sharing that if you walk into a store, reasonable and humble, kind people will respond to you. Don't be that prick that acts like they are "entitled."
Today I saw that they had updated the machines and I won't lie, I was pretty disappointed in myself for making the dive so soon. Not because of the beefier processor, but the SDXC card reader which can spare me valuable seconds as a photographer. I head over to the Apple Store to see if the new machines were to craze over; they are.
I spoke to a rep, and asked politely if there was any way they could work with me and let me exchange, even if it meant a restocking fee.
They asked me why I wanted to exchange, and I told them the truth, I can care less about the processor upgrade, its just the SDXC feature that I really need. She asked where was the machine and I told her it was in my car, I didn't want to be an arrogant bastard walking in with it thinking they would do it.
She spoke to her manager, and before I knew it, I was shaking everyone's hand and leaving with a new MBP in my grasp, sans re-stocking fee.
I'm just sharing that if you walk into a store, reasonable and humble, kind people will respond to you. Don't be that prick that acts like they are "entitled."
