My Apple Watch is dead

Discussion in 'Apple Watch' started by sam3020, Jun 27, 2015.

  1. sam3020 macrumors 6502a

    sam3020

    Joined:
    Dec 3, 2007
    #1
    my Apple Watch is stuck on the screen you can see below. I have tried everything to get it working. I have tried force restarting it and it won't move from the 3 notches. Any ideas?
     

    Attached Files:

  2. Esoom macrumors 6502

    Esoom

    Joined:
    Apr 30, 2010
    Location:
    Colorado
    #2
    Mine was has acted oddly a couple of times, once I put it on the charger and it started working again, and the second time I did a reset with good results.

    Let the battery run down, recharge and see if it comes back, barring that, looks like it needs to be exchanged :(
     
  3. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #3
    Were you installing the beta?
     
  4. mttsmth macrumors newbie

    Joined:
    Jun 28, 2015
    #4
    I was (have a dev account), and mine's doing the same. Left it so far for about 15 hours and the progress meter has got somewhere around the 2 o'clock mark.
     
  5. Jigga macrumors 6502

    Joined:
    Jun 11, 2009
  6. iConnected macrumors 6502a

    iConnected

    Joined:
    Feb 17, 2011
    #6
    Yes - contact Apple.

    If your Apple Watch turns on but gets stuck during start up
    "If you see the Apple logo or a red exclamation mark during startup, and your Apple Watch appears to restart or never fully starts up, contact Apple Support."

    https://support.apple.com/en-gb/HT204845
     
  7. sam3020 thread starter macrumors 6502a

    sam3020

    Joined:
    Dec 3, 2007
    #7
    It's okay. After a few restarts it's now alive again
     
  8. mttsmth macrumors newbie

    Joined:
    Jun 28, 2015
    #8
    How many restarts? I've tried mine quite a few times but still doing the same. Had you tried to install a beta?
     
  9. sam3020 thread starter macrumors 6502a

    sam3020

    Joined:
    Dec 3, 2007
    #9
    Yeah I already had the beta on the watch but froze so restarted which caused this. I probably rebooted it 10 times. Make sure when you do it you hold both buttons for at least 10 seconds
     
  10. Mtkates macrumors newbie

    Joined:
    Jun 20, 2014
    #10
    I have watchOs 2 beta 2 installed. I had the same problem most of the day yesterday and this morning. Had a Genius appointment today. While waiting for the appointment I was trying on other watches at the store and the guy helping me with that was asking about the problem I was having, so I was showing him what was going on and it was now going farther than it had been. So we just sat there and watched it until it finally finished whatever it was doing and went to the language then pairing screen and I was able to pair it again. Had it fixed before my appointment time. Can't remember how many times I had to reset it, but it was at least a dozen.
     
  11. DaveOP macrumors 6502a

    Joined:
    May 29, 2011
    Location:
    Portland, OR
    #11
    Glad it worked out. Apple should be able to reload the firmware, but it'll be sent out of that continues to happen
     
  12. jon8214 macrumors regular

    Joined:
    Aug 25, 2012
    Location:
    Belfast, NI
    #12
    Mines doing this now too, i haven't had the beta on it but just started doing this after doing a restart, I've tried restarting at least 15 times with no luck, I've got a genius appointment for tomorrow :(
     

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