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My ATT store: 100 phones. & account holder must be at apple store

H

Haywire Robot

macrumors newbie
Original poster
Dec 28, 2007
18
0
So, the guy kinda looked around when I asked him how many they had, and then muttered "50...maybe a 100...get here around 4 or 5."

Meanwhile, people are lining up at 7 the night before at this store.

He also said he had no idea if they even had the 16 GB in yet. He knew the 8 gbs were there for sure.

I'm hoping for a shipment of 16 gbs to my store over night...otherwise... :(

Just thought I'd share. I know people are getting the "no clue" response.

ALSO

AT&T will take anyone who is an authorized user to buy the phone. Apple's store manager at my branch told me they must have the account holder with all those things that have been mentioned to do it. Just thought that might clear something up.
 
Haywire Robot said:
AT&T will take anyone who is an authorized user to buy the phone. Apple's store manager at my branch told me they must have the account holder with all those things that have been mentioned to do it. Just thought that might clear something up.
Click to expand...

99% sure that this is only in very few stores, depending on the manager. One of the bigger stores near me let my buddy (authorized user) switch a line off his ex-wifes account and put it on his own without her being there. She forgot to take him off as an authorized user and the guy at the counter didn't even blink with making changes.
 
island said:
99% sure that this is only in very few stores, depending on the manager. One of the bigger stores near me let my buddy (authorized user) switch a line off his ex-wifes account and put it on his own without her being there. She forgot to take him off as an authorized user and the guy at the counter didn't even blink with making changes.
Click to expand...

Right. I know. But apple is different then the AT&T store. AT&T will take any authorized user.
 
AT&T isn't supposed to disclose how many they have. I went in 45 minutes ago and talked to the guy who did my credit check. They were just about to close, no one else was in the store except for his co-worker who I had also talked to when I went in to get my credit check... We talked. My store (really small) is only getting 16. He laid out the amounts. 10 8gig/6 16gig (3 black, 3 white). He then, with 5 minute left until close, handed over the phone. He said, "you have 5 minutes." It was. Amazingly cool. But, then again, so was the original iPhone. Yeah. It's about the same, really. Oh well..
The black DOES smudge just as bad as we all feared. I think I'm now sold on a white one. Hmm. But, really... It's cool. It's nice. It feels good.
 
I emailed AT&T and they stated as long as I am an authorized user, I will be able to upgrade to the 3G iPhone granted I have the necessary info. He also stated either Apple Store or AT&T store can do it.

Dear Mr. Quagmire:

Thank you for taking the time to e-mail the new AT&T regarding upgrading
to the 3G iPhone being an authorized user on the account. I'm happy to
help you with your inquiry.

After reading your e-mail, I have reviewed your account and found that
as long as the account can be verified and you are an authorized user,
you have the access level to complete an upgrade. The verification of
the account is no different than with any other situation or even
calling in to customer service.

As the 3G iPhone will only be available in an AT&T or Apple store
location, the personnel there will help you through the activation
process. The 3G iPhone must be activated in-store.

Mr. Quagmire, at the new AT&T we understand the significance of the
relationships we develop with our customers. You have been a loyal
customer and you are critical to our future growth and success.

I hope that the information provided has been helpful and has resolved
all of your questions. I encourage you to visit our web site
(www.att.com/wireless) often to view current and previous monthly
statements, make payments and to shop for new product and service
offerings. Thank you for allowing the new AT&T to serve as your
wireless company. We will do our best to ensure that your wireless
experience is a success.

Sincerely,

Charles Haynes

AT&T
Online Customer Care Professional
Click to expand...
 
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cgentry said:
AT&T isn't supposed to disclose how many they have. I went in 45 minutes ago and talked to the guy who did my credit check. They were just about to close, no one else was in the store except for his co-worker who I had also talked to when I went in to get my credit check... We talked. My store (really small) is only getting 16. He laid out the amounts. 10 8gig/6 16gig (3 black, 3 white). He then, with 5 minute left until close, handed over the phone. He said, "you have 5 minutes." It was. Amazingly cool. But, then again, so was the original iPhone. Yeah. It's about the same, really. Oh well..
The black DOES smudge just as bad as we all feared. I think I'm now sold on a white one. Hmm. But, really... It's cool. It's nice. It feels good.
Click to expand...

they come in boxes of 10, so 16 is pretty unlikely.
 
Apple probably doesn't have access to the authorization, so they can't. I'm just repeating what the store manager said to me. He immediately said no, that the account holder must be there with all the information, even if I am authorized. He said this was specifically to prevent the black market of iPhones.

Furthermore, the AT&T employee said they have absolutely no idea how apple is getting through the activation process without their computers.

Obviously AT&T and Apple do not know much, but I'm going with the company that actually activates the phone...AT&T.
 
fishkorp said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)



they come in boxes of 10, so 16 is pretty unlikely.
Click to expand...
Unlikely or not, that's how many the dude told me they had.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

cgentry said:
fishkorp said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)



they come in boxes of 10, so 16 is pretty unlikely.
Click to expand...
Unlikely or not, that's how many the dude told me they had.
Click to expand...

Then employees took 4 :D
 
Haywire Robot said:
ALSO

AT&T will take anyone who is an authorized user to buy the phone. Apple's store manager at my branch told me they must have the account holder with all those things that have been mentioned to do it. Just thought that might clear something up.
Click to expand...

That's actually not the case. I called AT&T corporate today to clear up this issue. They in turn called Apple, and if you're the an authorized user (must be over 18) you can indeed purchase an iPhone from the Apple store. If you encounter problems, simply have the manager call AT&T and that'll clear things up.
 
AppleIntelRock said:
That's actually not the case. I called AT&T corporate today to clear up this issue. They in turn called Apple, and if you're the an authorized user (must be over 18) you can indeed purchase an iPhone from the Apple store. If you encounter problems, simply have the manager call AT&T and that'll clear things up.
Click to expand...

I'm so sick of these two companies not being on the same page.
 
fishkorp said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)



Then employees took 4 :D
Click to expand...
NO! They would NEVER do that!!! ;)
I'm totally unsure, living in bumeff no where, what time i should get to the store. hm. i guess the anticipation is starting to set in.
 
I showed up at my apple store and asked them since I am not the main account holder bur an authorized user and was told as long as I had the 'account password' I should be ok. I guess if anything I would grab one of their macs, hit at&t.com and show them that I am, indeed authorized.

I'm hitting an AT&T store before I hit apple store though, got a really big AT&T near me because I'm afraid when it comes to activating phone plan I'll trust AT&T, they will be the ones billing me, when it comes to fixing the precious iPhone I'll gladly hit an Apple Store.
 
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